Ratings based on 248 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
84% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Nice property. Rooms are eh. Not better than the other 5 stars properties you can find for half price. Not comparable to other hotels that are same price league.
Comment from Hotel Management
Mar. 3, 2024 by Andrew, Hotel Management
Dear Eli,Thank you for your feedback about our room design. We use this feedback as a way to continue to enhance the product that we offer. We hope to welcome you back in the future.Regards,Andrew LewisAssistant Director of Operations
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 26, 2024 on Hotels
1 out of 5
by A traveller

Posted Feb. 7, 2024 on Expedia
Horrible personality. Horrible customer service
Comment from Hotel Management
Mar. 3, 2024 by Andrew, Hotel Management
Dear Dawne,Thank you for your comments and we regret to hear about the experience you had. This is not the experience we want our guests to have and will look to rectify the issues you faced. We hope to welcome you hack in the future.Regards,Andrew LewisAssistant Director of Operations
5 out of 5
by A traveller from Dallas

Posted Feb. 4, 2024 on Expedia
Park Hyatt NYC has quickly moved up as our favorite hotel near Central Park and we will definitely choose to stay here in the future! When we got to the hotel, we not only received an early check in but got the choice to upgrade for $50 a night to a much larger room with a great city view! Staff were kind, accommodating, and the rooms are beautifully appointed with a modern, chic feel. We were here to watch a comedy show at Radio City Music Hall and it was a quick 5-7 minute walk there. Thank you, Park Hyatt NYC, for a memorable short three day stay! We will be back to visit!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 28, 2024 on Expedia
5 out of 5
by A traveller

An amazingly hotel!

Posted Jan. 25, 2024 on Hotels
This hotel is simply amazing!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 15, 2024 on Expedia
1 out of 5
by A traveller

Posted Jan. 3, 2024 on Expedia
The staff are acting like you are in the Motel and not 5 star hotel Lili didn't let me to check in until she frost me to buy an upgrade it is disgusting. never going there again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 24, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 23, 2023 on Expedia