Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 déc. 2023 sur Expedia
Proximité de l’aéroport
par un voyageur
Publié le 6 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2023 par Executive Assistant , Gestion de l’hôtel
Dear Edouard, Thank you for choosing Newark Liberty International Airport Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jevell Lock Executive Assistant
par un voyageur
Publié le 8 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 mai 2023 par Executive Assistant, Gestion de l’hôtel
Dear Jucard, Thank you for your kind rating. We are pleased we met your expectations for an enjoyable experience at Newark Liberty International Airport Marriott. We hope to have the pleasure of doing so again on your next visit to Newark. Jevell Lock,Executive Assistant
par un voyageur
Publié le 29 déc. 2022 sur Expedia
Le barman et la bouffe
Commentaires de Gestion de l’hôtel
30 déc. 2022 par Executive Assistant, Gestion de l’hôtel
Dear Marc, Thank you for the great review. We are delighted you had a memorable time and that our bartender took good care of you. Also, it is nice to know you loved our delicious food. We are honored to have hosted your stay and appreciate all your kind words about Newark Liberty International Airport Marriott and we hope to see you again soon. Happy holidays.Jevell Lock Executive Assistant
par un voyageur
Publié le 16 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2022 par Executive Assistant , Gestion de l’hôtel
Dear Sylvain, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay.
Alaina C
Executive Assistant
par un voyageur de La Malbaie
Publié le 24 mai 2022 sur Expedia
Très disp neiwux pour la qualité des installations
Commentaires de Gestion de l’hôtel
11 juin 2022 par Executive Assistant, Gestion de l’hôtel
Dear JOSEE, thank you for letting us know your visit to Newark Liberty International Airport Marriott, was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.
Alaina C,
Executive Assistant
par un voyageur
Publié le 8 mai 2022 sur Expedia
There was absolutely no information about how to get from the airport to the hotel. We tried to call several time days prior the arrival and didn’t get any answer. Then on the arrival same thing no answer for the shuttle we had to walk under the rain through the road to get there . The employee appart from saying I’m sorry didn’t seem to care. Never going back ! I’ll take a shuttle for a further and am cheaper hotel next time.
Commentaires de Gestion de l’hôtel
9 mai 2022 par Executive Assistant, Gestion de l’hôtel
Stephanie, thank you for posting a review of your recent stay. Our top priority is excellent service, and we are sorry for a lack of responsiveness to your needs. Please be assured we will share this with our team to improve our service going forward. Thank you for choosing us, and we would welcome the opportunity to show you this is not typical and provide the service you deserve from us every visit.
Alaina C
Executive Assistant
par un voyageur
Publié le 24 avr. 2022 sur Expedia
This Hotel still charges ridiculous Wi-Fi fees to it’s guests In 2022!!!! At the Price and quality of this hotel, these fees should be cancelled. I’ve stayed at five star hotels much better than this one and wi-fi was included. So disapointed!!!
Plus the staff on arrival was not friendly at all, and it felt like I was bothering the Person who checked me in…
Commentaires de Gestion de l’hôtel
26 avr. 2022 par Executive Assistant , Gestion de l’hôtel
Dear Donald, thank you for the review and for staying with us. Warm, thoughtful, and attentive service is a top priority; therefore, we would like to apologize our front desk associates did not show this to you during check-in. You have our assurance that this is not typical of our hotel as we strive to provide an exceptional experience to all of our guests. Please know that this will be addressed, and we are grateful for your feedback. We also value your comments about the internet charges. We encourage our guests to participate in our Marriott Bonvoy Program to enjoy exclusive perks which include member-only rates and free internet. Signing up is free and simple and this will allow you to begin earning points and taking advantage of these many benefits, including free Wi-Fi. We regret not meeting your expectations this time, but we hope to have another opportunity to provide you with a better experience.
Alaina C,
Executive Assistant
par un voyageur
Publié le 2 avr. 2022 sur Expedia
Aucun commentaire
Commentaires de Gestion de l’hôtel
5 avr. 2022 par Executive Assistant, Gestion de l’hôtel
Dear Guy, we are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Newark. It was our pleasure to accommodate you. We hope you will make Newark Liberty International Airport Marriott your home away from home whenever your travels bring you to our area.
Alaina C
Executive Assistant
par un voyageur
Publié le 25 nov. 2021 sur Hotels
