Ratings based on 17 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 6, 2023 on Expedia
The property was great and the location was perfect.
Comment from Hotel Management
Nov. 6, 2023 by Greaves, Hotel Management
Hi Richard, We really appreciate your 5* review, thank you for staying with us at the Greaves Sweet Escape. With thanksAngela
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 13, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 31, 2022 on Expedia
We loved having a home away from home all to ourselves. The property was private and well-maintained. Instructions for use of facilities were well marked and owners were easy to contact and responded quickly when we had questions. Shopping, dining, etc. is just outside the door. We look forward to being able to come back again.
Comment from Hotel Management
Oct. 31, 2022 by Greaves Sweet Escape, Hotel Management
Hi Sharon, It was our pleasure to have you as our guest. Thank-you for sharing your stay and kind review, we look forward to your return visit!Angela, Greaves Sweet Escape
4 out of 5
by A traveller from Birmingham

Posted May 30, 2022 on Expedia
This is a really fantastic place to stay in arguably one of the friendliest and picturesque small towns on the planet. My only suggestion with Greaves Sweet Escape is that the beds could do with an update as we found ourselves rolling into the dip in the middle and also it would have been nice to have some shampoo in the shower, but I’m nit picking here as its a fabulous property and much bigger than you expect. The whole town of Niagara-On-The-Lake is so special and a welcomed tonic to the Vegas like scene in the town around Niagara Falls - you really can’t find a better property that this in the heart of everything and whilst Niagara Falls is spectacular I think Niagara-On-The-Lake will likely be the place that gives you your most treasured memories.
Comment from Hotel Management
May 31, 2022 by A Redekopp, Hotel Management
Hi Alistair, thank-you for your kind words and review of our Greaves Sweet Escape and our town. We take all comments as important and our beds are always a top priority, so we will investigate and take care of it. Personal shampoo, is not provided, but we do supply many things such as soap, toilet paper, tissue, kitchen liquid, dishwasher tabs, garbage bags, paper towels, salt & pepper etc. A complete list is available on our website. We look forward to your return and a 5 * rating. Thank-you for visiting our beautiful town, Angela, VP Operations, Greaves Sweet Escape
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 2, 2022 on Hotels
4 out of 5
by A traveller

Posted Dec. 31, 2021 on Expedia
The property was large and spacious with easy access to ntl shops and restaurants. The only downside is the throws, pillows on couches and windows need to be cleaned/washed
Comment from Hotel Management
Jan. 5, 2022 by Aredekopp, Hotel Management
Hi Drew, thank you for your review and suggestions which we will look into. Our windows are professionally washed twice yearly. All of our couch throw cushions get dry cleaned routinely as required. We take great pride in our suite and all the finishing touches to ensure our guests truly enjoy their stay. We apologize if we missed the mark for a perfect stay and hope to do better next time. Thank you again for your time and for staying with us at the Greaves Sweet Escape. Angela Redekopp
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 16, 2021 on Expedia
5 out of 5
by A traveller

Posted Mar. 18, 2020 on Expedia
The hotel itself was extremely clean and spacious. We enjoyed our stay immensely and would highly recommend this apt to anyone.
Comment from Hotel Management
Mar. 24, 2020 by Angela, Hotel Management
Thank you! We look forward to arriving you back again soon.
5 out of 5
by A traveller from Toronto

Posted Mar. 13, 2020 on Expedia
The space was wonderful - 2 lovely bedrooms, a large open kitchen and living room! Light, roomy and well decorated. The location is ideal - right on the Main Street (walking distance to shops, dining and entertainment!
Comment from Hotel Management
Mar. 24, 2020 by Angela, Hotel Management
Brenda, we loved your kind comments and having you stay in our beautiful boutique suite. See you again soon!
5 out of 5
by A traveller

Posted Nov. 30, 2019 on Hotels
Clean, spacious, comfortable with no complaints. Apartment is on the main street of this little village and above an active store so will not be absolutely quite. That said, the surrounding sounds did not disturb our tranquility or comfort.
Comment from Hotel Management
Nov. 30, 2019 by Angela , Hotel Management
Thank you Michael for your kind review. We take great pride in providing our guests with an exceptional experience. Thank you for taking the time to review and we look forward to welcoming you back! Angela, Greaves Sweet Escape