Note fondée sur 827 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2023 sur Hotels
Le lit sofa n'était pas fait. Il a fallu aller à la réception chercher les draps.
Commentaires de Gestion de l’hôtel
11 août 2023 par Guest Services Team, Gestion de l’hôtel
Dear Arnaud, We are happy you enjoyed your overall time with us. However, we are very sorry for the concerns with the sofa bed in your room. We always want to exceed our guest's expectations, so we are disappointed this didn't happen during your visit. We've shared your comments with the right people and are grateful for your feedback. We would welcome another occasion to provide you with the seamless stay we are known for delivering.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 5 janv. 2020 sur Hotels
par un voyageur de STOYSTOWN
Publié le 15 juin 2024
Clean and nice facility.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Guest Services Team, Gestion de l’hôtel
Dear Marizol, Thank you for your outstanding rating. Maintaining a spotless and comfortable space is our top priority, and our housekeeping team takes great pride in their work. They will be thrilled to hear your feedback! It was our pleasure to host you at Residence Inn Norfolk Airport, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 19 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Tracey, We are delighted you enjoyed your stay at Residence Inn Norfolk Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur de Adelphi
Publié le 17 mars 2024 sur Expedia
Staff was friendly and breakfast was good
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Courtney, Thank you for your kind words regarding our breakfast! Our team puts in a lot of effort to provide a range of delicious options to help you start your day off right. We are committed to providing exceptional service to every guest, so we are especially pleased to hear your comments about our staff and their outstanding hospitality. It was our pleasure to host your visit, and we eagerly await your return to the Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 8 mars 2024 sur Expedia
Everything was perfect. I always enjoy my stay at any Residence Inn however I killed 2 roaches in my room. But I love staying at the residence inn. The beds are always comfortable and I love the breakfast options I can’t really complain.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Najwah, Thank you for the wonderful feedback about our hotel. We are delighted to know how much you loved our comfortable beds and to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. It was our pleasure to host you at Residence Inn Norfolk Airport, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 3 mars 2024 sur Expedia
Had a wonderful stay. Staff were very helpful,
Commentaires de Gestion de l’hôtel
5 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Deborah, We are pleased that you enjoyed your stay at Residence Inn Norfolk Airport. Thank you for your generous comments regarding our hospitality. We are excited to share these kind remarks with our associates. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. It was a pleasure hosting your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 28 févr. 2024 sur Hotels
This hotel was one of the best in this area - excellent, comfortable room, breakfast, gym; close to many restaurants. Nice service and staff!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Martha, We would like to express our gratitude for choosing Residence Inn Norfolk Airport as your preferred accommodation. It makes us happy that you appreciated everything about your stay, including our clean accommodations, amenities, and hardworking staff, who strive to exceed your expectations. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments!Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Guest, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
par un voyageur
Family values
Publié le 25 févr. 2024 sur HotelsVery good experience. Clean, comfortable, affordable and safe. Everything a family could ask for.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Kathy, Thank you for the outstanding review of your experience at Residence Inn Norfolk Airport. We are thrilled that we could exceed your expectations. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. We appreciate all the praise, and are glad you and your family had a great time. We hope to have the opportunity to welcome you back for a future stay.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
