Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2022 sur Expedia
Quartier sympa pour les visites. Sortie en bateau à faire absolument.
Commentaires de Gestion de l’hôtel
5 sept. 2022 par GM, Gestion de l’hôtel
Dear Brigitte,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,Mike WattersonGeneral Manager
Recommandé
pour Tout le mondepar un voyageur de montreal
nous recommandons cette hotel
Publié le 3 août 2015 sur ExpediaHotel en centre ville . A 20 minutes de la plage en voiture . Parking à proximité recommander par l'hôtel .
Plage trésor agréable , possibilté de loué , lit de plage 100$, chaise de plage 12$, transat 20$.
Bien regarder quand vous aller à la plage , plein de parking à la journée à différent prix .
par un voyageur de avon
Publié le 28 mai 2024
Had to pay for valet parking but 2 times there was no one working valet to get our car and when there was someone working valet it took over and hour. The hotel was empty so it wasn’t because it. Was busy.
Commentaires de Gestion de l’hôtel
28 mai 2024 par GM, Gestion de l’hôtel
Dear PAMELA, Thank you for choosing us. We sincerely apologize for your valet experience, and we appreciate your valuable feedback. I will share your review with the valet company to ensure prompt and attentive service. We hope to welcome you again for a more enjoyable experience. Sincerely, Rone Middler, GM
par un voyageur de avon
Publié le 24 mars 2024
Great location. The $35 /day for valet parking is a joke. Took over 35 min. To get car to find out no one was working valet. Another staff had to go find our car. Frt. Desk when ckg in said they didn’t have free breakfast when I had proof I paid for free breakfast. Paid for harbor view but received a parking lot brow. Once again , paid more for harbor. Ask for daily cleaning service.. received once in 4 days. The only reason your staff rating wasn’t a 1 is because of the Resturant staff. Angel and her boss were fantastic!
Commentaires de Gestion de l’hôtel
25 mars 2024 par GM, Gestion de l’hôtel
Dear PAMELA, We apologize from the bottom of our hearts for the negative experience you had with our valet service and the frustration you faced at breakfast. We are also sorry that the view from your room was not up to your expectations and that our housekeeping service was not provided promptly. Guest satisfaction is our top priority, and we regret that we failed to leave a positive impression on you. We appreciate your feedback and will consider it as we strive to improve our services for future guests. Thank you for taking the time to share your review with us. Sincerely, Rone Middler, GM
par un voyageur
Publié le 15 mars 2024 sur Expedia
Everything was excellent!
Commentaires de Gestion de l’hôtel
15 mars 2024 par GM, Gestion de l’hôtel
Dear Daisy May, We love to hear your stay was EXCELLENT; thanks for making our day. It was a pleasure to host you; we can't wait to welcome you again. Best, Rone Middler GM
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sheraton Norfolk Waterside Hotel, Gestion de l’hôtel
Thank you SO much for rating your stay with us! We hope to have the opportunity to host you again!
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par GM, Gestion de l’hôtel
Dear Gillian, Thank you for choosing to stay with us. We appreciate you taking the time to review our hotel and we look forward to providing you with an even better experience next time you're in the area. Sincerely, Rone Middler GM
par un voyageur de Newport news
Publié le 4 mars 2024 sur Expedia
Our stay was great! Close proximity to the event that we were attending, dining, surrounding walkable areas etc. The staff was great and the harbor view from the room was remarkable! Thank you so much we will be back again.
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM, Gestion de l’hôtel
Dear trenna, I can assure you that the pleasure of your stay at our Sheraton Norfolk Waterside Hotel was all ours! Thank you so very much for letting our staff, as well as other travelers, know that your experience was great across the board. We appreciate your praise and look forward to your next visit. Best, Rone Middler GM
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par GM, Gestion de l’hôtel
Dear Yorkquincia, We appreciate your choice to stay with us. We aim to exceed guests' expectations, so we regret that your visit was satisfactory rather than exceptional. We hope for the opportunity to host you again in the future, where we will strive to provide you with a truly outstanding experience. Sincerely, Rone Middler GM
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par GM, Gestion de l’hôtel
Dear Kala, We assess all reviews to ensure we are providing the highest quality of service and we apologize for falling short during your stay. We hope to have the opportunity to welcome you again for a WOW experience. Thank you for staying with us. Sincerely, Rone Middler GM
