Ratings based on 162 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Jan. 19, 2024 on Hotels
So My family is totaly disappointed. Whne we came two receptionist explained me that I need preautorisation my credit card, asked me credit card and put in authorisation machine. I tried to explain that this card is only for web shopping purpose. After that they asked me to pay in advance in cash. I was very disappointed. I got invoice on my insisting. Room was for two persons although my reservation was for three persons. 2 glasses, 2 sleepers and finaly I killed a bug in a bathroom. Never ever again.
Comment from Hotel Management
Jan. 22, 2024 by Simona, Hotel Management
Dear Sir,We are very sorry to read your review.In your reservation is written that you have to give a credit card that could be pre-authorized and that payment has to be made in hotel. Apologize if in your room 1 glas and 1 sleeper were missing, it could happened but if you advice us, our Staff would immediately bring them to you.
4 out of 5
by A traveller

Posted Oct. 20, 2023 on Hotels
Comment from Hotel Management
Oct. 31, 2023 by Simona, Hotel Management
Thank you Brian!
2 out of 5
by A traveller

Posted Sep. 30, 2023 on Expedia
Not very clean bed sheets. Also no tissue box available in the room.
Comment from Hotel Management
Oct. 31, 2023 by Simona, Hotel Management
Dear Osamah,Next time please come to the Reception and talk, we are here to help you.
5 out of 5
by A traveller

Posted Sep. 12, 2023 on Hotels
Comment from Hotel Management
Oct. 31, 2023 by Simona, Hotel Management
Thank you Kevin!Waiting for your next stay
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 31, 2023 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 23, 2023 on Expedia
4 out of 5
by A traveller

Posted Jun. 29, 2023 on Hotels
Comment from Hotel Management
Jul. 4, 2023 by Simona, Hotel Management
THANK YOU
5 out of 5
by A traveller

Posted Jun. 22, 2023 on Hotels
Comment from Hotel Management
Jul. 4, 2023 by Simona, Hotel Management
Thank you Adrian!
4 out of 5
by A traveller

Posted Feb. 19, 2023 on Hotels
Comment from Hotel Management
Feb. 22, 2023 by Aurora, Hotel Management
Dear Survad, thank you very much for your review!
3 out of 5
by A traveller

Posted Oct. 24, 2022 on Hotels
Comment from Hotel Management
Oct. 30, 2022 by Simona, Hotel Management
Dear Elizabeta,Thank you for your review.