Note fondée sur 852 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Rocker, Gestion de l’hôtel
Dear Gabrielle,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
par un voyageur
Publié le 5 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 mars 2023 par General Management - Hard Rock Hotel Vallarta, Gestion de l’hôtel
Hola Marc,Muchas gracias por tu reseña, nos encanta saber qué la pasaste fenomenal. Recuerda que nuestras puertas están abiertas para ti siempre. Gracias y saludos!
par un voyageur
Publié le 4 mai 2024
Commentaires de Gestion de l’hôtel
6 mai 2024 par Rocker, Gestion de l’hôtel
Estimada Angelika,Estamos sorprendidos por lo que comenta, sin duda nunca será la intención brindar esa impresión.En Hard Rock Hotel Vallarta, nos esforzamos por brindar un servicio valioso a todos nuestros huéspedes, nos entristece saber que no estuvo satisfecho con algunas partes de la experiencia y lo sentimos mucho. Ofrecemos nuestras más sinceras disculpas por cualquier molestia durante su estancia; sus comentarios serán tomados en cuenta para mejoras internas evitando que suceda de nueva cuenta y esperando nos regalen una segunda oportunidad en el futuro para superar toda expectativa.Hemos redirigido su opinión al los principales departamentos mencionados; En caso de desear compartir más, estamos a su disposición en nuestros canales de contacto oficiales. Cordialmente,Customer CareHard Rock Hotel Vallarta
par un voyageur
Publié le 18 mars 2024 sur Expedia
Great staff
Commentaires de Gestion de l’hôtel
20 mars 2024 par Rocker, Gestion de l’hôtel
Dear ,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
par un voyageur
Publié le 14 mars 2024 sur Expedia
Staff was great
Commentaires de Gestion de l’hôtel
14 mars 2024 par Rocker, Gestion de l’hôtel
Dear Jennifer,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Rocker, Gestion de l’hôtel
Dear Joteep,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
par un voyageur
First time stay!!
Publié le 13 mars 2024 sur HotelsI was the first time in the country and staying at a Hard Rock Hotel. I read many reviews before I made my choice and I was happy with my decision to stay here. Everything was great.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Rocker, Gestion de l’hôtel
Dear Gregory,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
par un voyageur
Publié le 12 mars 2024 sur Expedia
El servicio de todo el personal es excelente, es un hotel muy cómodo y práctico .
Commentaires de Gestion de l’hôtel
12 mars 2024 par Rockstar, Gestion de l’hôtel
Hola Rockstar,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
par un voyageur de westminster
Publié le 11 mars 2024 sur Expedia
ok
Commentaires de Gestion de l’hôtel
12 mars 2024 par Rocker, Gestion de l’hôtel
Dear Hoang,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par Rocker, Gestion de l’hôtel
Dear Brenda,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
