Ratings based on 693 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from GARNERVILLE
Posted Apr. 12, 2024
After a long flight from Stewart International the hotel offered a comfortable room at a reasonable price.
Comment from Hotel Management
Apr. 12, 2024 by hp, Hotel Management
Thank you so much for the 5-star review, Michael! We are thrilled to hear that you loved your time at Fairbridgeinn Express Nyack - this is exactly the feedback we strive to receive from our valued guests. Keep it coming!Best
by A traveller
Posted Mar. 4, 2024 on Expedia
👍
Comment from Hotel Management
Mar. 4, 2024 by hp, Hotel Management
Dear Brian, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Fairbridge Inn Express, NYACK
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 4, 2024 by hp, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Pleasantly surprised!
Posted Mar. 2, 2024 on HotelsThe room is clean and just as pictured.
Comment from Hotel Management
Mar. 3, 2024 by hp, Hotel Management
Thank you for the wonderful rating, We are happy hear and were pleased with your stay at Fairbridgeinn express, NYACK - this is exactly the kind of feedback we strive to hear from our guests! Your satisfaction is what drives us, and we look forward to seeing you again soon so we can share another enjoyable experience with you at our hotel in Nyack.
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by hp, Hotel Management
Hi Ansar, it's noticeable that your recent visit did not fully meet your expectations, and we apologize for the poor experience. As our primary goal is always to exceed our guests' expectations, we would like to know more about how we can improve our product/service so we may ensure a superior experience for you and other guests in the future. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Best,
by A traveller
February 25th
Posted Feb. 27, 2024 on HotelsGreat guy at the front. Very friendly. Thank you.
Comment from Hotel Management
Feb. 27, 2024 by hp, Hotel Management
Thank you for the 10 out of 10 rating, Boris - it's greatly appreciated! Your complete satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team at Fairbridge inn express Nyack is committed to making every possible effort to provide you with an exceptional experience each time you choose us. Thank you for staying with us on this journey. It was a pleasure to host you, and we look forward to having you back many more times in the future.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by hp, Hotel Management
Dear Jaslin,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,
by A traveller
Posted Feb. 18, 2024 on Expedia
Fine hotel
Comment from Hotel Management
Feb. 19, 2024 by hp, Hotel Management
Thank you for the 5-star review, Kathy! We appreciate you choosing Fairbridge Inn Express Nyack for your stay and are pleased to hear you had a positive impression of our hotel. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to seeing you again soon so we can share another memorable experience with you.
by A traveller
Posted Feb. 18, 2024 on Expedia
I wouldn't let my dog stay here. When you walk in you're greeted with a 1" plexiglass divider at the Check- in desk. The place smelled of curry which I personally don't like. Then I geek into my room which had tape on the floor. This was either a crime scene or there to keep the floor down. I hoped for the latter. When I went to bed there was something about the sheets that constantly made me itch. Like something was sticking through them. I couldn't tell what it was but it kept me up for most of the night. I didn't expect much for my hundred bucks but I expected more than this. My recommendation is stay away.
Comment from Hotel Management
Feb. 18, 2024 by hp, Hotel Management
Dear Lawrence, it's unfortunate to hear that your recent visit did not meet your expectations. Our housekeeping team works diligently to prepare each room meticulously, ensuring a fresh and clean environment for our guests, so it is strange that this happened. We sincerely apologize for the oversight and assure you that we will investigate this matter thoroughly to understand what may have transpired. For future reference, if there is ever an issue with your room at check-in, please do not hesitate to contact our front desk, who will be happy to move you to another room, if available, to make your stay as comfortable as possible. Again, it's regrettable that your experience was not up to the quality and standard we usually provide for our guests. However, we hope you will give us another chance down the road, as we are eager to make this right!
by A traveller
Posted Feb. 17, 2024 on Expedia
Friendly place
Comment from Hotel Management
Feb. 25, 2024 by hp, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,
