Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 avr. 2024
Great Room, lots of space. Nice big TVs 2 actually.
Plenty of space to spread out. Much bigger than expected.
Commentaires de Gestion de l’hôtel
27 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Jeff,Thank you for choosing to stay with us and for sharing your five-star rating! We are thrilled that our spacious accommodations exceeded your expectations during your stay. It was a sincere pleasure to host you and we look forward to welcoming you back to Hotel Shattuck Plaza soon for another memorable visit.
par un voyageur de CHULA VISTA
Publié le 3 mars 2024
Commentaires de Gestion de l’hôtel
10 mars 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par FOM, Gestion de l’hôtel
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Great stay and friendly staff. I would recommend staying here in Berkeley. With in walking distance to cornerstone.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Anthony,Thank you for sharing your experience at Hotel Shattuck Plaza! We're delighted you had a great stay at our convenient location and found our team friendly. We appreciate your recommendation and look forward to hosting you again.
par un voyageur
All stars
Publié le 9 févr. 2024 sur HotelsVery nice, comfortable and convenient! Has everything you need. Loved the bar!
Commentaires de Gestion de l’hôtel
9 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Sonia,We're so happy to know that our comfortable and convenient accommodations were perfect for your needs! Thank you so much for the perfect rating and we hope to see you again soon.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Room was clean, nice fridge, friendly follow-up and assistance with in-house restaurant.
My room was on the noisy street side. Ask for room away from Shattuck, if possible.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Paige,We are honored to receive a five-star rating, and we thank you for highlighting our spotless rooms and exceptional service. In the future, please let our front desk team know about any concerns regarding noise, as we are always willing to assist you in any way we can. Whenever your travels bring you our way, we hope you'll come back and see us at Hotel Shattuck Plaza!
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Rooms not made up after request. Had to wait another day and go to front desk for towels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Louis,Thank you for being our guest and taking a moment to share your feedback. Our team works hard to ensure our guests have all they need for a perfect visit, so we apologize for dropping the ball on this occasion. We hope the rest of the stay was wonderful and that you'll give us another opportunity to impress you further.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Hotel Shattuck Plaza!
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Welcoming friendly staff.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
par un voyageur de Sacramento
Publié le 4 févr. 2024 sur Expedia
Checked in with Jacqui and she was wonderful!
Commentaires de Gestion de l’hôtel
4 févr. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay and your check-in with our agent. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
