Ratings based on 49 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
67% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 26, 2023 on Expedia
Comfortable room, reasonable price, friendly staff, good location in a cute and colorful neighborhood. The courtyard garden with parrots and a shy dog are nice. This hotel is very popular with older foreigners / retirees so it's quiet in the evenings
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 23, 2022 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 6, 2022 on Expedia
4 out of 5
by A traveller

Posted Feb. 26, 2022 on Expedia
The only drawback to Casa Arnel is the internet reception which is better or worse depending on time of day.
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 23, 2022 on Expedia
4 out of 5
by A traveller

Posted Dec. 30, 2021 on Expedia
Ok just in the shower the water it is cold
Comment from Hotel Management
Dec. 30, 2021 by d, Hotel Management
¡Gracias por sus comentarios!
3 out of 5
by A traveller

Charming and friendly, a great location.

Posted Nov. 11, 2021 on Hotels
Charming and friendly but the hot water and wifi is intermittently available, and there are mosquitoes in the lobby if you try to use the weak wifi closer to the router. the location was excellnet and provided a lot of authentic encounters with locals and the mostly native visitors, who were all friendly and tried their best to help me with questions, the location felt very safe, and I encountered no adverse experience.
Comment from Hotel Management
Dec. 30, 2021 by d, Hotel Management
¡Gracias por sus comentarios!
4 out of 5
by A traveller

Oaxaca stay

Posted Nov. 6, 2021 on Hotels
The room is comfortable, but the shared bathroom was not my style. Very basic, but all I needed for a few days in Oaxaca where I didn't spend much time in my room other than sleeping. Wifi was very weak, but staff was lovely and very welcoming!
Comment from Hotel Management
Dec. 30, 2021 by d, Hotel Management
¡Gracias por sus comentarios!
4 out of 5
by A traveller

Posted Feb. 2, 2020 on Expedia
The staff is very friendly and most accommodating! Unfortunately I was bitten many times by mosquitos - I discovered that the bathroom window was open with no screen.
Comment from Hotel Management
Feb. 12, 2020 by a, Hotel Management
thanks for your comments, we are waiting for you again very soon
5 out of 5
by A traveller from Vancouver

Posted Feb. 1, 2020 on Expedia
Very welcoming in every aspect. Wonderful neighborhood
Comment from Hotel Management
Feb. 1, 2020 by casa arnel , Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.