Ratings based on 534 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
63% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Goodyear

Posted May 19, 2024
Nice hotel well located
Comment from Hotel Management
May 21, 2024 by Operations Manager , Hotel Management
Hi William,thanks for taking a short time to share your Experience at the Hotel Oaxaca Real! Indeed, our lacation is a huge plus when you stay with us, because we are located right in the center of the City, and you can find diferent places to see and visit in just a few blocks away!The team of Oaxaca Real are going to be motivated and happy knowing they were part of your experience.We would be thrilled if we continue to be your first opción on your next visit to this amazing City!
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Gerencia de Operaciones, Hotel Management
Muchas gracias por su calificación estimado Daniel, nos motivan a seguir mejorando, a nombre de todo el equipo agradecemos su preferencia, esperando que nos de la oportunidad de atenderlo nuevamente en su próxima visita, para nosotros será un placer. Muchas gracias.
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Staff was very friendly
Comment from Hotel Management
Mar. 1, 2024 by Operations Manager, Hotel Management
Thank you very much for your comment and valued rating Rosabel, it motivates us to continue improving, we are pleased that you liked the attention of our staff, it is always a pleasure to serve you. Thank you so much.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Gerencia de Operaciones, Hotel Management
Muchas gracias por su valoración estimado Oscar, para todo el equipo Oaxaca Real ha sido un placer atenderlo. lo esperamos con gusto en su próxima visita. de antemano agradecemos su preferencia y lo esperamos ver pronto en esta su casa. Muchas gracias.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Gerencia de Operaciones, Hotel Management
Muchas gracias por su calificación estimado Oscar, nos motivan a seguir mejorando, a nombre de todo el equipo agradecemos su preferencia, lo esperamos con gusto en su próxima visita a la Ciudad de Oaxaca, nos encantaría atenderlo nuevamente, Muchas gracias.
4 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
I wasnt very impressed with our rooms. No view and dark but we weren't there to be in the rooms so it was okay.
Comment from Hotel Management
Feb. 26, 2024 by Operations management, Hotel Management
Thank you very much for your comment, it motivates us to continue improving, on behalf of the entire team we appreciate your preference. We would have loved to offer you a room with a better view, we hope that on your next visit you will give us the opportunity to serve you again and improve your experience. Thank you so much.
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Rooms. Not. Great condition
Comment from Hotel Management
Feb. 22, 2024 by Operations Management, Hotel Management
Thank you very much for your comment and evaluation, dear Arlenne. On behalf of the entire team, we appreciate her preference. We hope to see you on his next visit. It will be a pleasure to serve you again. Thank you so much.
4 out of 5
by A traveller

Great location

Posted Feb. 18, 2024 on Hotels
Great pool and the receptionist was nice. Room was standard. Comfortable bed and free water. Very central so a great location plus a free welcome cocktail.
Comment from Hotel Management
Feb. 19, 2024 by Operation Manager, Hotel Management
Thank you very much for your comment, we are glad that you were able to enjoy the facilities and amenities of the hotel. Your evaluation motivates us to continue improving, on behalf of the entire team we appreciate your preference, hoping that you will give us the opportunity to serve you again on your next visit, it will be a pleasure for us. Thank you so much.
5 out of 5
by A traveller

Posted Feb. 10, 2024 on Expedia
It was great!
Comment from Hotel Management
Feb. 12, 2024 by operations manager, Hotel Management
Thank you very much for your comment and evaluation, it motivates us to continue improving, we are glad that you enjoyed your stay, on behalf of the entire team we appreciate your preference, we look forward to seeing you on your next visit, it will be a pleasure to serve you. Thank you so much.
4 out of 5
by A traveller

Can't beat the location!

Posted Feb. 9, 2024 on Hotels
I love this hotel. Cute lobby; amazing rooftop restaurant/bar; friendly staff; nice pool; great rate; best location/location! If there is anything I would recommend changing, it would be to upgrade the guestroom. Furniture is old and bed is fine for a night but not very comfy. Overall, we would recommend and stay here again.
Comment from Hotel Management
Feb. 9, 2024 by Operations management, Hotel Management
Thank you very much for your comment and rating, we are glad that you enjoyed the attention of the staff, as well as the restaurant, and as you mentioned, our location is excellent, ideal for exploring the beautiful streets of the city of Oaxaca and enjoying its architecture, Part of the entire team appreciates your preference, hoping that you will give us the opportunity to serve you again on your next visit, it will be a pleasure. Thank you so much.