Note fondée sur 404 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2023 par kb, Gestion de l’hôtel
thank you
par Robert
Très beau séjour
Publié le 2 juill. 2017 sur HotelsTrès bien situé près de la plage, très bon service ,propre , la chambre est un petite , pas de table ni de chaise .
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par kb, Gestion de l’hôtel
Thank you Stacy
par un voyageur
Publié le 3 nov. 2023 sur Expedia
Room leaked from bathroom ceiling. Black mold all over bathroom.
par un voyageur
Publié le 3 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2023 par kb, Gestion de l’hôtel
thank you for your review
par un voyageur
Publié le 26 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2023 par kb, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay at our hotel. We value all feedback from our guests, as it helps us continually improve our services.We're sorry to see that your experience fell below your expectations, as evidenced by your rating. Your satisfaction is of utmost importance to us, and we would appreciate any additional comments or feedback you might have to help us understand how we can better meet our guests' needs in the future.If there were specific aspects of your stay that you would like to discuss or if you have any suggestions for improvement, please don't hesitate to reach out to us. We're here to listen and ensure that your next visit with us is a more enjoyable one.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Close to boardwalk and beach
Publié le 16 sept. 2023 sur HotelsMy parents used to bring us here for our family vacations back in the 90s. It was a nice motel then. Things have been updated since. We had a nice stay and we will be back again. The only complaint we had was the cleaning lady never came to our room even when we left the little sign on the door handle. I had to go to the office to request more towels. But we were only there for 2 nights so, no biggy for us. So close to the beach and boardwalk. We will be back.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par kb, Gestion de l’hôtel
Thank you for sharing your review and for choosing to stay with us once again! It's wonderful to hear that you have fond memories of our motel from the 90s and that you found the recent updates to be positive. We appreciate your feedback regarding the cleaning service, and we apologize for any inconvenience you experienced. We'll certainly look into this issue to ensure it doesn't happen in the future.We're delighted that you enjoyed your stay overall and that our proximity to the beach and boardwalk made it a convenient choice for you. We look forward to welcoming you back on your next visit, and we'll make sure your stay is even more enjoyable. If you have any specific requests or preferences for your next stay, please feel free to let us know in advance. Thank you for your loyalty, and we can't wait to see you again soon!
par un voyageur
Publié le 15 sept. 2023 sur Expedia
Trying to be fair and honest, so, if you're reading, that is where I'm coming from... We were grateful to find a place that was walking distance from the inlet area, but if I'm being honest, it's not a place I'd stay again, unless it was absolutely the last place available. The room was not cleaned well, including the bathroom, the window in the bathroom was an old slatted louvered glass panel type that didn't actually close, so it allowed a lot of noise and heat through. We kept the door to the restroom pulled closed to keep the heat in the bathroom and muffle the noise, but it didn't really help with the noise as much as hoped for. While there were clearly "upgrades" done to the bathroom there was no toilet paper holder, nor hooks or towel rings for the towels in the bathroom (Not even for the hand towels). It was not really what we expected since we paid more than $200 a night for the room. It's a little misleading when you read other reviews and see some of the photos, and their star rating shocks me. I was expecting that this was a nice, clean, well appointed, but possibly small room. I'd say that is 1.5/3 true. There was a nice sized mini fridge, a flat screen tv (though a deduction for the remote sleep timer not working) and as mentioned some "upgrades" to the bathroom area. The room was small as expected. But, the rest, well... for me, not as expected. Maybe not every room was like ours? It seemed pointless to ask once I saw the bathroom, honestly.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par kb, Gestion de l’hôtel
Thank you for taking the time to share your honest feedback about your recent stay with us. We genuinely appreciate your candor as it helps us identify areas where we can improve our guests' experiences.We're truly sorry to hear that your stay did not meet your expectations. The issues you encountered with the cleanliness, bathroom window, and the absence of basic amenities like a toilet paper holder and towel hooks are certainly not up to our usual standards. We understand your frustration, and we'll be addressing these concerns immediately to ensure future guests don't experience the same inconveniences.Regarding the noise and temperature issues, we'll investigate this matter further to determine if there are any improvements we can make to enhance the comfort of our rooms.While we understand that you may not choose to stay with us again, we genuinely appreciate your feedback, as it helps us identify areas for improvement. We hope that you'll consider giving us another chance in the future, and we'll do our best to ensure a more pleasant stay should you decide to return. If you do decide to visit us again, please don't hesitate to contact us in advance with any specific requests or concerns you may have so that we can better accommodate your needs. Thank you for choosing us for your stay, and we apologize for any inconvenience you experienced during your visit.
par un voyageur
Nice motel by the beach
Publié le 7 sept. 2023 sur HotelsGood location. Room was small but clean. Would definitely book again!
Commentaires de Gestion de l’hôtel
21 sept. 2023 par kb, Gestion de l’hôtel
Thank you for your positive review! We're glad to hear that you found our location convenient and the room clean, despite its size. We appreciate your feedback and look forward to welcoming you back again in the future. If you have any specific preferences or requests for your next stay, please feel free to let us know. Thank you for choosing us, and we can't wait to host you again!
par un voyageur de Berkeley springs
Publié le 5 sept. 2023 sur Expedia
This was a great location. There is a 7 elven right beside hotel. The boardwalk is very close. Wouldnt say it is the nicest place we have stayed but for the price was a good quality pick. Biggest thing we didnt like which wasnt horrible was thr smell of the room.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par kb, Gestion de l’hôtel
Thank you for sharing your thoughts on your recent stay with us. We're pleased to hear that you appreciated our convenient location, with a 7-Eleven nearby and the boardwalk in close proximity. We understand that while the room might not be the nicest you've stayed in, you found it to be a good value for the price.Regarding the smell in the room, we apologize for any inconvenience you experienced. Your feedback is important, and we'll address this issue to ensure a more pleasant atmosphere for our future guests.We appreciate your honest review and hope to have the opportunity to welcome you back in the future. If you decide to stay with us again, please feel free to reach out to our team in advance so that we can address any specific concerns and make your stay more enjoyable. Thank you for choosing us for your accommodations!
