Ratings based on 9 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.9 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Maine travels

Posted Sep. 30, 2023 on HomeAway
The property was updated and very clean. The pillows were not very good, but the bed was great! The location was not where we anticipated. It was very easy checking in and out.
Comment from Hotel Management
Oct. 2, 2023 by VrboOwner, Hotel Management
Thank you Becky. Good feedback. I wonder where you thought the property would be? We try to be very specific in directions and descriptions. Hope to see you again. Liz
3 out of 5
by A traveller

Too Rigid in Communications

Posted Sep. 22, 2023 on HomeAway
Process of booking to checkout was too rigid in communications. Everything only through text. Too impersonal in my opinion. What if we had delayed flights past office hours? What if my cellphone had lost power or my charger was in my lost bags? There was an emergency number provided. No paper instructions for the house were provided. Would this be too much to ask? Again, these were provided only by text. Upon checkin the HVAC setup was confusing, but there no one to talk with. This did work out, but not without a string of texts a mile long. A short phone call would have settled the issue sooner for both parties. The checkin was computer controlled and too rigid, so we had to wait in a rain storm, and gained entry not a minute before. Outrageously, we were offered an additional hour before check out for $150 fee.????? We checked out an hour and a half early. The sheets on the beds were a blend of rayon/polyester, which were hot and uncomfortable. Sheets ought to be mostly cotton. The unit was clean and modern, but too sparsely furnished. No chairs in the living room or bedrooms, though there was a couch and a love seat in the living area. This property sits next to a burned out building on one side and on the other side a house appears to be boarded up and abandoned. This detracts from the lodging experience. A live conversation with the property manager could have allowed this review to be more positive. Finally, the stay was just ok. YRBO customer 10+yrs.
Comment from Hotel Management
Sep. 25, 2023 by VrboOwner, Hotel Management
Hi Randy -We are sorry you found your stay just okay. We strive for each guest to have an excellent experience. I have so many slightly off things to respond to in your comments, but I am going to restrain myself. We pride ourselves in our responsiveness. It is one of the things that set us apart from the other guy. YOU are the one who texted US. We responded in kind. Immediately. Of course, if you had called us, we would have answered the phone. Yes, there is a burned house in the back of us. It is tragic that three families lost their homes. Maybe it will comfort you to know that no one lost their lives.
5 out of 5
by A traveller

Old orchard beach Maine

Posted Sep. 8, 2023 on HomeAway
Wonderful condo, close to beach and wonderful restaurants
Comment from Hotel Management
Sep. 9, 2023 by VrboOwner, Hotel Management
Thanks Elizabeth. Sounds like you took advantage of all the great things about Old Orchard. Condo, beach and restaurants! The makings of a great vacation! Hope you visit us again.
4 out of 5
by A traveller

Long Weekend In Old Orchard

Posted Sep. 3, 2023 on HomeAway
This parcel is a six-unit building that has been recently renovated. My two-bed, two-bath condo had utilitarian furniture and builder-grade fixtures. It was fine for a long weekend in Old Orchard with my dog -- and the main reason I chose this property is because they are dog friendly. Some minor maintenance will fix most of my complaints: many of the blinds are broken, including the blinds in both bedrooms. This building is on a busy street, and proper blinds are necessary. Relatedly, many of the door knobs do not function properly. The knob to the porch/deck did not lock and was loose. The doors to the primary bedroom and bathroom would shut, but the knob mechanisms were not fully secure because the doors could simply be pushed open, even when locked. The above are minor gripes and did not detract from my stay. I appreciated that property provided bar soap, dish soap, shampoo, dish washer detergent, and laundry detergent. The appliances are like-new, and the Roku TV provided all the entertainment I needed in the evenings.
Comment from Hotel Management
Sep. 8, 2023 by VrboOwner, Hotel Management
Hi Ryan -- thank you for the review and the feedback. We will certainly look into the door knob situations. This is the first we are hearing of that. The appliances ARE new. Less than four months old... I am happy you and your dog enjoyed your weekend getaway. Liz
4 out of 5
by A traveller

Nice place, easy walk to the beach

Posted Aug. 15, 2023 on HomeAway
Updated property, clean and good location close to the beach
Comment from Hotel Management
Sep. 1, 2023 by VrboOwner, Hotel Management
Thank you! So glad you enjoyed your stay.
5 out of 5
by A traveller

Just what we needed

Posted Aug. 10, 2023 on HomeAway
This place became base camp for two sets of grandparents and my son’s family. We met there for breakfast every day, our granddaughter napped there and it was our gathering place while we explored the beach and surrounding area. We left 2 dogs alone for a few hours while we went out, and they apparently barked and disturbed our neighbors. The management was very nice and understanding. We apologized and didn’t leave the dogs alone again. There was plenty of room. The place was comfortable for two couples. We’d stay there again, without the dogs!
Comment from Hotel Management
Sep. 1, 2023 by VrboOwner, Hotel Management
Jim -- you were a pleasure to host! I love a good BASE CAMP. That is my style on vacation too. We are dog people and we totally understand. We figured it out together.
5 out of 5
by A traveller

Beautiful condo, not far from beach

Posted Jul. 22, 2023 on HomeAway
The condo was beautiful, very clean, and comfortable. The property manager was also very helpful with any questions we had. We would definitely go back.
Comment from Hotel Management
Sep. 1, 2023 by VrboOwner, Hotel Management
Thank you for the nice review, Lisa! I appreciated all of your feedback. You were a great guest. We would love to host you again! Liz
5 out of 5
by A traveller from United States

Fantastic place!!

Posted Jul. 14, 2023 on HomeAway
Proximity cleanliness overall great!
Comment from Hotel Management
Sep. 1, 2023 by VrboOwner, Hotel Management
Thank you Doreen! We enjoyed hosting a Mainer! Nice for you to have a bit of a "staycation". Hope we can make this a yearly event.
5 out of 5
by A traveller

Nice and clean, best beach house!

Posted Jun. 22, 2023 on HomeAway
This property is newly renovated, and very clean and beautiful. Also it is very close from the beach!!! We will definitely come back again next year!
Comment from Hotel Management
Sep. 1, 2023 by VrboOwner, Hotel Management
Thank you Tippy! So glad you had a great time and we are already looking forward to welcoming you back! See you next year! Liz