Note fondée sur 1 462 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien
Publié le 6 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
8 mai 2023 par Customer Care Team, Gestion de l’hôtel
Dear Geraldine, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at BridgePointe Inn and Suites, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team
par un voyageur
Publié le 6 juin 2024
Front desk gal was very friendly and helpful
Commentaires de Gestion de l’hôtel
6 juin 2024 par Customer Care Team, Gestion de l’hôtel
Hi Eric,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our front desk staff. Providing friendly and helpful service is a top priority for us, and we appreciate your recognition of our team member. We look forward to welcoming you back for another great stay soon!Best Regards,Customer Care Team
par un voyageur
Publié le 3 juin 2024
Located in a strange spot, with access only through the parking lot of two other businesses
Commentaires de Gestion de l’hôtel
3 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Zachary, thank you for sharing your experience with us. We regret the inconvenience caused by our hotel's location needing to be accessed through two other parking lots. We understand it may not be ideal, and we appreciate your feedback. We continuously strive to improve our guests' experience, and your comments will help us in evaluating potential enhancements. We hope to welcome you back soon and provide a more satisfactory stay next time.Best Regards,Customer Care Team
par un voyageur
Publié le 3 juin 2024
Not located in a “welcoming” looking area and the access to the hotel is only through the parking lot of two other businesses.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Zachary, thank you for sharing your experience with us. We regret the inconvenience caused by our hotel's location and the need to access our property through two other parking lots. We understand it may not be ideal, and we appreciate your feedback. We continuously strive to improve our guests' experience, and your comments will help us in evaluating potential enhancements. We hope to welcome you back soon and provide a more satisfactory stay next time.Best Regards,Customer Care Team
par un voyageur
Publié le 1 juin 2024
Very nice remodeled hotel. Very clean!
Commentaires de Gestion de l’hôtel
3 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Tom, thank you for letting us know you had a great stay at BridgePointe Inn and Suites. We're glad our clean and remodeled accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
par un voyageur
Publié le 30 mars 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Michael, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at BridgePointe Inn and Suites with the finest of our facilities and services!Best Regards,Customer Care Team
par un voyageur de STILLWATER
Publié le 25 mars 2024
Staff is great, super friendly and helpful
Commentaires de Gestion de l’hôtel
27 mars 2024 par Customer Care Team, Gestion de l’hôtel
Hi Richard, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at BridgePointe Inn and Suites with the finest of our amenities and resources!Best Regards,Customer Care Team
par un voyageur
Publié le 11 mars 2024 sur Expedia
Pleasantly surprised. Certainly not a destination hotel but a great option when you just need a place to sleep. Older building that shows its age some places but very clean. Great pressure and heat with the shower that you usually don’t get in most hotels. Staff was very courteous.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Joseph, thank you for staying with us and sharing your experience. We're delighted to hear that you were pleasantly surprised by your stay and found our hotel to be well-maintained with excellent shower facilities and heat provision. Providing a comfortable and clean environment is a top priority for us, and we're glad that our efforts were reflected in your experience, despite the dated appearance of the building. We appreciate your kind words regarding our courteous staff, and we hope to have the pleasure of welcoming you back for another restful stay in the future.Best Regards,Customer Care Team
par un voyageur
Great, clean, friendly hotle for the price!
Publié le 11 mars 2024 sur HotelsWonderful hotel. Not so pretty from the outside but entire inside has been redone. I came in very early for my 2 o'clock check in and I noticed the housekeeper pulling off off the sheets from the open doors I saw in 3 rooms. The room was very clean. Tile floors. Great AC unit I used for both heat and AC. Deep tub that had great water pressure and hot water both in the evening and in the morning. The shower surround and handle was a little dated and I needed a tub stopper that I used my washcloth for. Loved the desk area and chair but missed having a full size chair I could sit in to watch TV. I had a King bed and fell asleep within minutes. Very comfortable. Had a coffee maker that was a great size with amenities for coffee and tea. The room also had an iron along with ironing board. I THINK they had a blow dryer as well but I can't remember. Also had a room safe and a very updated and clean microwave, fridge, freezer unit. It looked brand new. Very thick from door that locked securely. Good job. Jess at the front desk was an absolute gem during the day shift. Said, Hello sunshine when I walked up to her the next morning at the front desk They had a wonderful, HOT breakfast that included biscuits and gravy, toast, fresh sausage and scrambled eggs. They had fresh coffee and I believe OJ as well. Right down the street from the casinos and minutes away from everything else including gas stations and fast food for a quick bite. Very affordable. My room was under $100 with tax.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Shannon, thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay, from our clean and comfortable accommodations to our friendly staff and delicious breakfast offerings. Your kind words on the room conditions and amenities are truly appreciated, and we'll be sure to pass along your compliments to Jess and the rest of our team. Our mission is to deliver tremendous value to each guest, and we are super excited to know that we have served you exceptionally. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at BridgePointe Inn and Suites with the finest of our amenities and resources!Best Regards,Customer Care Team
par un voyageur
Publié le 9 mars 2024 sur Expedia
A good rate and liked the soft water.
