Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
5,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Andy, Gestion de l’hôtel
If you're considering giving the hotel a low score in your guest comments, it's important to provide constructive feedback that outlines the specific issues you encountered during your stay. So, we can take the corrective action.
par un voyageur
Publié le 18 févr. 2024
Horrible experience! Waited for over 4 hours to check in. Room was never ready before we had to leave at 6:30 PM for a concert we came to. We had to leave our luggage in a room that was not ready for us.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par andy, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OMAHA DOWNTOWN - WATERPARK.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par andy, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn OMAHA DOWNTOWN - WATERPARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future
par un voyageur
Publié le 15 févr. 2024 sur Expedia
The front desk staff was very friendly and helpful!
My husband and I had a nice stay.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Andy, Gestion de l’hôtel
Thanks for positive feedback and staying with us
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Andy, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn OMAHA DOWNTOWN - WATERPARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future
par un voyageur
Publié le 13 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Andy, Gestion de l’hôtel
I'm glad to hear that you had a happy stay! If you have any other feedback or if there's anything else I can assist you with, please feel free to let me know. Your satisfaction is important to me, and I'm here to help in any way I can.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Andy, Gestion de l’hôtel
If you're considering giving the hotel a low score in your guest comments, it's important to provide constructive feedback that outlines the specific issues you encountered during your stay. So, we can take the corrective action
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Would stay here again.
Room was pretty clean, the floor could have used a sweep/vacuum, was some debris. But overall not bad.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par andy, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OMAHA DOWNTOWN - WATERPARK.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thanks Andy
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Andy, Gestion de l’hôtel
'm delighted to hear that you're a happy customer! If you have any further feedback, questions, or anything else you'd like to share, let us know
par un voyageur
Publié le 3 févr. 2024 sur Expedia
It says kids eat free. Not true. The waterpark is cold and the "hottub" was not hot at all. Staff was very friendly.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Andy, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OMAHA DOWNTOWN - WATERPARK.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thanks Andy
