Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2024
Very friendly staff!
par un voyageur
No Accountability from Management
Publié le 20 févr. 2024 sur HotelsI stayed in Marriotts for work over the years,and previously considered them a trusted brand. This location is a hot mess. I didn't want to leave a review because some of the staff is well intentioned.
I booked 2 rooms for myself and my family...
-There were hiccups with our check-in because the supervisor left the new girl who started 2 days earlier alone to help me
-1 of the rooms they put us in was still being cleaned at 4pm when we opened it, okay
-We pile into the remaining room, and management just opens the door. Does not explain, just says "oops" and walks out
-I did not know this was the manager, so I went to the desk to inform them of a strange man who has a key to our room
-The "front desk supervisor", who I have been working with for almost 90 minutes now, keeps blaming everyone under the sun who works there, telling me he "literally got here 10 minutes ago" when I know he has been here hours
-The worst part of this experience for me, was that once they had figured out who had entered our room- THEY MADE THE NEW GIRL CALL AND APOLOGIZE TO ME ON HER 2ND DAY.
-Next day woke up to a maid yelling on her phone outside our room
The manager was on duty, and should have stepped up and made that call himself. Everyone started working here in the last few weeks, literally. I would even venture to guess that this location isn't getting the support it needs from upper management, because it does have well intentioned people that just flat out don't know what they're doing.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Great staff. Good breakfast
par un voyageur
Publié le 12 janv. 2024 sur Expedia
par un voyageur
Publié le 30 nov. 2023 sur Expedia
par un voyageur
Great location - takes care of all the needs!
Publié le 20 nov. 2023 sur HotelsWe had a quick overnight stay for a soccer tournament. Our room was spacious and clean. We had the King executive suite which gave us a living room and bedroom space with two televisions and a desk. Loved that there was a closet and ample outlets in the right places. Fridge and microwave included too. The continental breakfast is excellent. Very well located near tons of shopping and restaurants.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2023 par FOS, Gestion de l’hôtel
Thank you so much for your kind survey!
par un voyageur
Publié le 23 oct. 2023 sur Expedia
par un voyageur
Publié le 15 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2023 par Front Office Manager, Gestion de l’hôtel
Thank you so much for the amazing review! We hope to see you again!
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 nov. 2023 par FOS, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We hope to see you again in the future :)
