Ratings based on 938 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Tiffany,We hope your stay was as awesome as you are!Looking forward to your return!Cheers
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Team Courtyard Ottawa East., Hotel Management
Thanks for the kind feedback!We hope to see you again soon!Cheers,
by A traveller
Posted Feb. 24, 2024 on Expedia
Great stay, beautiful room and friendly staff. There is a bit of construction going on but it did not effect our stay (Feb 23-25, 2024)
Comment from Hotel Management
Mar. 5, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Kristen,We appreciate the kind words following your stay.Looking forward to your next visit !Cheers
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Harrish,We appreciate the kind feedback.Thanks for staying with us.Cheers,
by A traveller
Hopefully a one time issue
Posted Feb. 18, 2024 on HotelsThe rooms are large and clean and normally I enjoy staying there. During this visit there were odd mechanical sounds in my room all night that prevented good sleep. I will avoid that room in future (714) but will stay again.
Comment from Hotel Management
Feb. 23, 2024 by Team Courtyard Ottawa East., Hotel Management
Greetings,Although we could not locate any of the noises you speak of, we appreciate the feedback.Cheers
by A traveller
Posted Feb. 12, 2024 on Expedia
The thermostat in the room was not working, I could switch from heat to cool and put fan on high but no matter what I did I could not get the room to below mid-high 70's which is way too hot for a Canadian.
Comment from Hotel Management
Feb. 12, 2024 by Team Courtyard Ottawa East, Hotel Management
One quick call to Guest Services and your problem would have been solved.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Sherry,We appreciate the kind feedback.Thanks for staying with us.Cheers
by A traveller from Richmond Hill
Posted Feb. 6, 2024 on Expedia
Very clear hotel.
Comment from Hotel Management
Feb. 23, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Shaobin,We appreciate the kind feedback.Thanks for staying with us.Cheers
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Bassma,We appreciate the kind feedback.Thanks for staying with us.Cheers
by A traveller
Posted Feb. 2, 2024 on Expedia
Rooms have a proper desk to do work on business trips.
Comment from Hotel Management
Feb. 23, 2024 by Team Courtyard Ottawa East, Hotel Management
Greetings Anderson,We appreciate the kind feedback.Thanks for staying with us.Cheers
