Ratings based on 920 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024 on Expedia
Heart of Ottawa.
Comment from Hotel Management
Mar. 19, 2024 by Hotel Management, Hotel Management
Dear Douglas, Thank you for taking the time to share your feedback at The Westin Ottawa. We are delighted to hear that your experience with us was nothing short of exceptional. Should your travels bring you back to this area, we would be honored to welcome you back for another exceptional stay. Once again, thank you for your glowing review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 13, 2024 on Expedia
I was in awe when I arrived and was told that I was receiving an upgrade to a beautiful room with a view! I am so so thankful for this.
Jenna - the front desk employee was phenomenal!
Comment from Hotel Management
Mar. 14, 2024 by General Manager, Hotel Management
Hello Carrie,Thank you for your feedback. I am delighted to hear that you had an excellent stay with us and that our team provided you with impeccable service. You can be sure that Jenna will receive recognition based on your kind comments.Be well,Ross Meredith
by A traveller
Posted Mar. 11, 2024 on Expedia
overall property had everything.
the staff was attentive and really helpful.
Comment from Hotel Management
Mar. 11, 2024 by Hotel Management, Hotel Management
Dear Oscar,Thank you for taking the time to share your feedback at The Westin Ottawa. We are delighted to hear that your experience with us was nothing short of exceptional. Should your travels bring you back to this area, we would be honored to welcome you back for another exceptional stay. Once again, thank you for your glowing review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 12, 2024 by Hotel Management, Hotel Management
Dear Spencer, Thank you for taking the time to share your feedback at The Westin Ottawa. We are delighted to hear that your experience with us was nothing short of exceptional. Should your travels bring you back to this area, we would be honored to welcome you back for another exceptional stay. Once again, thank you for your glowing review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 11, 2024 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by Guest Services, Hotel Management
Hello Mark,Thank you for your feedback. We are glad you enjoyed your stay with us.
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Hotel Management, Hotel Management
Dear Jean-Roch,Thank you for taking the time to share your feedback at The Westin Ottawa. We are delighted to hear that your experience with us was nothing short of exceptional. Should your travels bring you back to this area, we would be honored to welcome you back for another exceptional stay. Once again, thank you for your glowing review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 12, 2024 by Hotel Management, Hotel Management
Dear Sydney,Thank you for taking the time to share your feedback at The Westin Ottawa. We are delighted to hear that your experience with us was nothing short of exceptional. Should your travels bring you back to this area, we would be honored to welcome you back for another exceptional stay. Once again, thank you for your glowing review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 10, 2024 on Expedia
Needs renovation
Comment from Hotel Management
Mar. 12, 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback. We sincerely apologize for any inconvenience caused during your stay, as we are currently implementing plans for improvement this year. Should your travels bring you back to this area, we would be honored to welcome you back for an exceptional stay. Once again, thank you for your review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 9, 2024 on Hotels
Easy check in, helpful staff. Clean, comfortable room heading toward tired but the view was fantastic.
Daly’s for breakfast was great, especially our server. It was a great experience for a little staycation.
Comment from Hotel Management
Mar. 10, 2024 by Hotel Management, Hotel Management
Dear Kathleen, thank you for taking the time to share your feedback at The Westin Ottawa. We are delighted to hear that your experience with us was nothing short of exceptional. Should your travels bring you back to this area, we would be honored to welcome you back for another exceptional stay. Once again, thank you for your glowing review and for choosing our hotel. We look forward to the pleasure of serving you again in the future. Until then, safe travels.
by A traveller
Posted Mar. 8, 2024 on Expedia
Great reception staff, very attentive and friendly
Comment from Hotel Management
Mar. 8, 2024 by General Manage, Hotel Management
Hello William,Thank you for the review, we appreciate your feedback!Be well,Ross Meredith
