Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SALINA
Publié le 22 mars 2024
Commentaires de Gestion de l’hôtel
27 mars 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Stephen, Thank you for filling out our guest survey. Your kind words are greatly appreciated and will be celebrated among our staff. We are happy to hear that you enjoyed your stay. We look forward to your next stay with us in the upcoming future. If you have any further questions or concerns, please feel free to call us anytime. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have an amazing rest of your day.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Melinda, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Construction was not explained to me before checking in...
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Kevin, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, I apologize for any inconvenience the construction may have caused during your stay. We hope to see you during your next visit. If I can provide any assistance, please contact me directly. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Anthony Carroll, Gestion de l’hôtel
Dear Ann, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. Sincerely, Anthony Carroll Assistant General Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Anthony C, Gestion de l’hôtel
Dear Jonathan, Thank you for filling out our guest survey. We appreciate your kind review. We hope everything was to your liking. If you have any further questions or concerns, please feel free to call us anytime. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have ana amazing rest of your day. Sincerely, Anthony Carroll Assistant General Manager
par un voyageur de Ozark
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Clinton, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. Sincerely,Anthony CarrollAssistant General Manager
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Staff is very professional
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Wyatt, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Anthony CarrollAssistant General Manager
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Under renovation
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Anthony Carroll, Gestion de l’hôtel
Dear Alton,Thank you for filling out our guest survey. You're feedback is extremely important to us. We are sincerely sorry for any inconvenience our construction may have caused. However, we hope everything else was to your liking and hope to see you again in the future. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have a wonderful rest of your day.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Construction Mess. Wouldn't Have Stayed If Known
Publié le 19 févr. 2024 sur HotelsConstruction was going on all over the main floor with (white) construction/paint powder and crew working as we walked in. There was no way to get around without getting your nose stuffed with dry paint powder and your shoes and clothing ruined. The facility should absolutely NOT be open with such a degraded and messy experience for paying guests.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Faisal,Thank you for filling out our guest survey. You're feedback is extremely important to us. We are sincerely sorry for any inconvenience our construction may have caused. However, we hope everything else was to your liking and hope to see you again in the future. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have a wonderful rest of your day.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Jacalyn,Thank you for filling out our guest survey. You're feedback is extremely important to us. We understand your stay with us wasn't to your liking. If there is anything we can improve on, please feel to call us anytime. We hope to see you again in the future. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have a wonderful rest of your day.Sincerely,Anthony Carroll Assistant General Manager
