Ratings based on 134 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 20, 2023 on Hotels
We went to American Samoa to visit the National Park and this hotel is right near the visitor center. It has a great beach on property, and we swam in it every day. There is also a great restaurant alongside the property that serves meals all day that are tasty, great portions and reasonably priced. The property is in need of repair and upkeep outside. However, the hotel is very historical and has the charm of Samoa.
by A traveller
Posted Dec. 6, 2022 on Hotels
Our stay at Sadie’s was great! The room was in OK shape but was a great deal for the price. AC worked really well, towels and linens are nice which are the 3 most important things for me. Would like to see lawn chairs by the pool.
by A traveller
Posted Sep. 1, 2022 on Expedia
excellent view
Comment from Hotel Management
Sep. 2, 2022 by Rose, Hotel Management
Talofa Cleighton,Many thanks for choosing to stay with us. We are glad to know that you have enjoyed your stay. We will look forward to welcoming you back.Best reagrds,Sadie's team
by A traveller
Posted Aug. 24, 2022 on Expedia
by A traveller
Posted Mar. 7, 2021 on Expedia
The property is beautiful and the rooms were comfortable and clean. The staff were very helpful and the restaurant staff were awesome, the food was just perfect to our liking; you need to try their Sword Fish and all the dishes prices were very reasonable. The place has both a beach and a swimming pool for the guests preference.
by A traveller
Posted Jan. 26, 2021 on Hotels
One of the staff at the frontdesk was very rude, water was dripping from the aircon, no shower curtain, no compliementary tea or coffee and sugar, raindrops also dripping from the balcony, bedsheets are old with stains and also found some hairstrands..not sure if they're washing the laundry after each guest.
by A traveller
Posted Aug. 6, 2020 on Expedia
Did not like being charged additional tax at the front desk, upon check-in which should already be included in the Expedia base rate.
Comment from Hotel Management
Aug. 7, 2020 by Sadie's Reservations, Hotel Management
Talofa Charles! The additional charge is an ASG bed tax, that we are not able to add into our Expedia rate, at the moment. There is a notice, when booking, that an additional 5% tax will be due upon check in. We apologize for the inconvenience.
by A traveller
Posted Jan. 24, 2020 on Expedia
Comment from Hotel Management
Jan. 29, 2020 by Tiara, Marketing, Hotel Management
Thank you for your review!
by A traveller from Canton, Ohio
Posted Jan. 7, 2020 on Expedia
Close to where we are working. Pool nice & beach nice
Comment from Hotel Management
Jan. 10, 2020 by Sadie's Marketing, Hotel Management
Thanks! Happy New Year!
by A traveller from Brisbane
Posted Jan. 4, 2020 on Expedia
We were very excited to visit Pago Pago however the hotel was not what we thought we would get, I do under stand that the hotel would not be a five star however we paid good money & the room was not worth what we paid yes we had a larger room but this needs to have some work done we had rain and the wall had big bubbles of water in it as the room was leaking, outside patio was dirty, not sure when that was cleaned last, this needs to be replaced by tiles,the house keepers are not very efficient the floors were not cleaned & to get information was really hard there was not information on the hotel in your room, the pool needed a good clean to remove the mold around the edge This could be a really good place to stay if the managers/owners take time to fix it up then you may receive some tourists it is a beautiful island and a great place to relax. The food in the café/restaurant was great. As there is little choice on the island to stay I think that with a little makeover it would be great. The people were friendly and the shuttle service was great.
Comment from Hotel Management
Jan. 10, 2020 by Sadie's Marketing, Hotel Management
Thank you for your honest feedback. We're very sorry to hear that your room was not up to our standards! Our deluxe rooms do tend to require a bit extra maintenance and care. We'll consult housekeeping and maintenance regarding these issues. Thanks for visiting and happy new year!
