Ratings based on 939 Guest Reviews

Hear it directly from our travellers
3.3 out of 5
100% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Carla, Hotel Management
Bonjour Zackry,Nous vous remercions d'avoir pris le temps de partager votre avis sur notre établissement.La satisfaction de nos clients est notre priorité et leur retour nous aide à nous améliorer.Cordialement
2 out of 5
by A traveller

Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Carla, Hotel Management
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre avis sur notre établissement.La satisfaction de nos clients est notre priorité et leur retour nous aide à nous améliorer.Cordialement
3 out of 5
by A traveller

Posted Jan. 18, 2024 on Expedia
Property used.to have a.shuttle bus and it.doesnt exist anymore
Comment from Hotel Management
Jan. 19, 2024 by Carla, Hotel Management
Hello Donald,Thank you for taking the time to share your impressions of our hotel.Customer satisfaction is our priority and their feedback helps us to improve.We regret that we did not give you all satisfaction and apologize for this.Sincerely
1 out of 5
by A traveller

Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Carla, Hotel Management
Hello,Thank you for taking the time to share your impressions of our hotel.Customer satisfaction is our priority and their feedback helps us to improve.We regret that we did not give you all satisfaction and apologize for this.Sincerely
1 out of 5
by A traveller

Posted Jan. 12, 2024 on Expedia
To be fair we only paid €10 each a night. But on every interaction we had with the staff, they were incredibly rude. They even charged us adults rates for breakfast, even though our child is 9. We tried to tell reception, but they said no! The room is just bigger than a double bed with the single over the top of the double bed. The bathroom cubicle smelt really bad, you can lie in bed and hold the person hand whilst they’re sat on the toilet! It’s that small. The train station is a 30 minute walk or €10 each way in an uber, and then to get to city centre it’s €15,so all adds up, if your there for Paris x
Comment from Hotel Management
Jan. 19, 2024 by Carla, Hotel Management
Hello,Thank you for taking the time to share your impressions of our hotel.Customer satisfaction is our priority and their feedback helps us to improve.We regret that we did not give you all satisfaction and apologize for this.Sincerely
3 out of 5
by A traveller

Posted Dec. 30, 2023 on Expedia
Very good hotel but small options for breakfast and very noisy, bed small and low to ground
Comment from Hotel Management
Jan. 5, 2024 by Carla, Hotel Management
Hello,Thank you for taking the time to share your thoughts on our establishment.As a member of the LOUVRE HOTELS hotel chain, our services are standardised. Whether it is for breakfast products, the room and equipment.We do our best to keep the establishment quiet, but unfortunately, despite our efforts, some people are still a bit noisy.... We understand that this can be annoying for customers.Customer satisfaction is our priority and their feedback helps us to improve.Best regards ;
5 out of 5
by A traveller

Posted Nov. 18, 2023 on Expedia
It was a good place to stay and shopping mall close by was easily accessible.
Comment from Hotel Management
Nov. 22, 2023 by Khadija, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A traveller

Posted Nov. 13, 2023 on Wotif
Convenient and staff were very helpful
Comment from Hotel Management
Nov. 14, 2023 by Khadija, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
3 out of 5
by A traveller

Disneyland and paris trip

Posted Nov. 5, 2023 on Hotels
When we arrived the hotel looked very run down, the carpet to the rooms was very messy, on entering the room it was small, laminate, the bathroom pod was very small and dated, the staff were very good, the bed was very comfortable and we slept well, the security shutter on the wimdow gave a good piece of mind when sleeping with the window open, some noise from the main airport close by, handy for disneyland paris and public transport to paris, we would stop again
Comment from Hotel Management
Nov. 6, 2023 by Khadija, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. Sincerely,
3 out of 5
by A traveller

Posted Nov. 2, 2023 on Expedia
Comment from Hotel Management
Nov. 24, 2023 by Khadija, Hotel Management
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.