Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Sketchy residents
Publié le 12 mars 2024 sur HotelsThe room was ok for a very low cost motel, but the residents there are not. Police were present when I checked in, and my vehicle was going to be broken into during the night by somebody living there. I checked out and went somewhere else.
Commentaires de Gestion de l’hôtel
12 mars 2024 par NICK, Gestion de l’hôtel
SO SORRY FOR UR EXPERIENCEWE WILL DEFINETELY SERVE U BETTER NEXT TIME
par un voyageur
Publié le 10 mars 2024 sur Expedia
Booking arrangements
Commentaires de Gestion de l’hôtel
12 mars 2024 par NICK, Gestion de l’hôtel
THNX FOR STAYING WITH US
par un voyageur
Publié le 9 mars 2024 sur Expedia
They took my deposit for no reason told me I would get it back witch the money came write off my card and I don't understand why they did that when I already prepaid for my room ahead of time plus the room had holes in every door old tv and a smoking room so what was the reason for taking my deposit? Room 121
Commentaires de Gestion de l’hôtel
12 mars 2024 par Guest Relations, Gestion de l’hôtel
Dear Sheree,We appreciate you reaching out. While we do require a deposit upon check-in to cover any potential damages or room charges to the property, know that it is returned to you upon check-out if the room is returned in the condition it was received. Additionally, it may take 5-7 business days to appear in your account, depending on your bank. Please know that any fee that is incurred by a guest is always thoroughly investigated prior to the fee being charged. If you have any questions regarding the fee, we would be happy to discuss it with you. Kind regards.
par un voyageur
Publié le 9 mars 2024 sur Hotels
Going through town needed sleep
Commentaires de Gestion de l’hôtel
9 mars 2024 par NICK, Gestion de l’hôtel
TNX FOR STAYING WITH US WE WIL DEFINETELY SERVE U BETTER NEXT TIME
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Room had no fire alarm and bathroom door has holes in it as well as the bathtub having lots of rust
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Guest Relations, Gestion de l’hôtel
Dear Francisco,Please know that we are dedicated to the safety of our guests. We do have all the necessary fire alarms and follow all regulations. Regardless, we will share your feedback with our team for improvement. We hope that you will consider giving us another chance to show you a much better experience.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Everything you could need for a great price too staff was nice and the room was great!
Commentaires de Gestion de l’hôtel
9 mars 2024 par NICK, Gestion de l’hôtel
TNX FOR UR VALUABLE FEEDBACK WE WILL KEEP SERVING OUR GUESTS TO OUR BEST
par un voyageur
Publié le 29 nov. 2023 sur Expedia
False advertising, no breakfast,
Half the staff doesn't speak English
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Guest Relations , Gestion de l’hôtel
Dear James,Your voice is important to us, and we appreciate you making it heard. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.
par un voyageur
Publié le 9 nov. 2023 sur Expedia
They room was quiet dirty and the bathroom door had 4 holes punched in it the door had no second lock except for the metal one you get at the top of the door there were multiple hidden fees when I went to check in and claimed there was wifi but there was none at all if I could I would give this a 0/5 very poor service
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Guest Relations, Gestion de l’hôtel
Dear Zane,In reading your review, it is clear we failed to meet your needs, and for that, we are very sorry. Our team is committed to beneficial change, so we will reflect upon your feedback and seize all opportunities to improve our accommodations and service. As your travels continue, we wish you well.
par un voyageur
Publié le 23 oct. 2023 sur Expedia
Very good for the price.
Commentaires de Gestion de l’hôtel
17 mars 2024 par NICK, Gestion de l’hôtel
tnx for ur valuable time to post review
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 mars 2024 par NICK, Gestion de l’hôtel
tnx for staying with us
