Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2023 par Manager, Gestion de l’hôtel
Hello Elmer,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
par un voyageur
Publié le 5 nov. 2022 sur Expedia
Etablissement correctement situé, avec une jolie vue et un personnel agréable, mais... l'entretien des salles de bain est à revoir et il faudrait lutter davantage contre les cafards. Par ailleurs, la présence de la voie ferrée à peu de distance est nuisible car les trains, qui passent toute la nuit, adorent klaxonner !
Commentaires de Gestion de l’hôtel
11 déc. 2022 par Manager, Gestion de l’hôtel
Hello olivia, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
par un voyageur
Publié le 1 août 2022 sur Expedia
This place have no competition.
With that fact,
They charge high price for a room that is not what you could expect for 236$ a night.
The place is ok, but!
They should clean more, not just sweep the floor and all the place outside.
Water and soap sould be best.
No ashtray means, throw it on the ground.
I don't smoke, could you imagine the mess.
Rooms needs a real refresh, ceramics joint in the bathroom are dirty, floor not wash, 80's tv's, all the rest is weird, lights are rusty. Long hair stick on the door.
I'll stop there.
Never again
Commentaires de Gestion de l’hôtel
2 août 2022 par dd, Gestion de l’hôtel
Our property is non-smoking, however, guests take things into their own hands at times. Also, our all of our TV's are Smart TV's so I am confused about that comment. We are sorry you didn't have a good experience.
par un voyageur
Publié le 27 déc. 2019 sur Expedia
par un voyageur de MAITLAND
Publié le 30 mars 2024
The staff were very friendly and helpful. Nice views.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We are delighted to hear that you found our staff friendly and helpful during your stay. It's great to know you enjoyed the views as well. If you have any other feedback or suggestions, please do not hesitate to reach out to us.
par un voyageur
Publié le 30 mars 2024
The hotel was old and run down. The room was small and cheap. Dont go their it looks and feels like a homeless motel
Commentaires de Gestion de l’hôtel
31 mars 2024 par Manager, Gestion de l’hôtel
Hello Debra,We regret to hear of your experience and appreciate your feedback. We take all guest comments seriously to ensure improvements are made. Your concerns will be addressed with the team. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 mars 2024 sur Expedia
We had a lovely one-night stay at Inn on the Hudson. The staff was friendly and helpful, and they were able to accommodate our early check-in request. The room was not luxurious, but it was clean and comfortable, and included a small refrigerator, microwave and a nice balcony. We could definitely hear a train in the distance now and then, but it did not disturb our sleeping at all. They even returned an item to me that I left behind. We were very happy with our stay here and would stay again.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Melinda,We are thrilled to hear that you enjoyed your stay at Inn on the Hudson and that our staff provided you with excellent service. It's wonderful to know that you found your room clean and comfortable, complete with convenient amenities. We appreciate your feedback regarding your experience with us and look forward to welcoming you back in the future.
par un voyageur
Smelly, dirty, and loud
Publié le 7 mars 2024 sur HotelsRoom looked dirty and smelled horrible. The walls were paper thin it sounded like the people next door were in my room. I immediately left and stayed at another hotel. The refuse to give me a refund. I would recommend avoiding this place at all costs.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Alexande,We regret to hear about your experience and appreciate your feedback. Please reach out to our management team directly to address any concerns regarding your stay. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 4 mars 2024 sur Hotels
I love the view from this hotel. It is an easy ride and nice walk to the train station, which runs right into Grand Central. There is a lovely bakery with incredible pastries on Water St.
Their grab 'n' go breakfast leaves a lot out, though. Carbs and more carbs! Over the summer, there was juice with sugar free yogurt, pastry and water. Now, there was just muffin, waffle, water and granola bar!! While I didn't not appreciate the sugar free yogurt, there are other things that could have been given. And no juice? Is that because it's winter?
Thankfully, my husband was able to buy a wonderful breakfast at the train station.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're delighted to hear you enjoyed the view and found the hotel's location convenient. We constantly strive to offer a variety in our grab 'n' go breakfast options to cater to different preferences. Your feedback regarding the selection and availability of items has been duly noted for our team's review. We encourage guests to explore dining options around the hotel, such as the nearby bakery on Water St, to enhance their culinary experience further.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Tanesha,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us with any feedback you may have so we can ensure a better experience for your next visit. Hope to welcome you back soon!
