Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Front Office Team, Gestion de l’hôtel
Dear FrankThank you for your positive comments. We are so glad to hear you enjoyed your stay with us! We hope to welcome you back to the hotel in the very near future.Kind regards,Esplanade Hotel Fremantle Front Office Team
par un voyageur
Publié le 6 mars 2024 sur Expedia
11日間を過ごしました。
リラックス出来る心地良さを感じました。
ハウスクリーニングも、程よい雰囲気。清潔感が保たれていました。
Commentaires de Gestion de l’hôtel
13 mars 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Mitsuo,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 5 mars 2024 sur Wotif
Commentaires de Gestion de l’hôtel
13 mars 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Kerrie,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 5 mars 2024 sur Hotels
The hotel has an interesting external architecture but the interior is a bit run down (considering the price I would expect better).
Regarding the cleanliness I can say that in the shower there were left overs of soap left by previous occupiers and, for the duration of my stay, were never removed.
At checkout, I asked for a receipt and was told that it would be sent by email. Almost 1 week later and I've received nothing...
Commentaires de Gestion de l’hôtel
13 mars 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Rodrigo,We are so sorry to hear about the issues you've encountered that led to an underwhelming experience during your stay with us. Although easy to rectify, we do agree that these issues should not have existed in the first place so your valuable feedback is greatly appreciated. This is definitely not our usual standard so we will be sure to pass on the feedback to the team at large.We hope to welcome you back should you choose to stay with us again and we would be keen to ensure we turn this experience around for a future stay.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 29 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
27 mars 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Mandy,Thank you for taking the time to leave a review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 25 févr. 2024 sur Wotif
Beds are very comfortable. Very easy to get lost finding / leaving your rooms. Not enough elevators. Staff we’re absolutely wonderful 👍
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Errol,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 25 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
27 mars 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Lee,Thank you for taking the time to leave a review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Glen,Thank you for taking the time to write a review and we look forward to welcoming you back again soon.Sincerely,Esplanade Front Office Team
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Good location. Nice pool.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Esplanade Front Office Team, Gestion de l’hôtel
Dear Nicola,Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,Esplanade Front Office Team
