Note fondée sur 549 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ravis !
Publié le 19 janv. 2019 sur HotelsLes appartements sont spacieux et disposent de tout le confort et de la climatisation. Le super point positif pour nous, nous venions de terminer une semaine en camping car. Nous avons pu laver et sécher nos vêtements avant de repartir le lendemain car lave linge et sèche linge sont à dispi dans l'appartement.
Petit déjeuner varié, les pancakes sont excellents et frais.
Le personnel très aimable.
Madame parle un peu le français, ce qui est un plus.
Commentaires de Gestion de l’hôtel
7 févr. 2019 par Sheryl, Gestion de l’hôtel
Merci pour votre évaluation, nous avons apprécié de vous accueillir. Nous sommes également heureux que vous ayez eu l'appartement avec une chambre à coucher qui contient le linge car les plus petits studios n'ont pas de linge. Nous espérons que vous passerez un excellent séjour en Australie.
par un voyageur de quebec
Tres propre ,belle piscine , personnels souriants
Publié le 17 févr. 2018 sur ExpediaTres propre ,belle piscine,employés gentils et souriants ,proche de l’aeroport
Commentaires de Gestion de l’hôtel
3 mars 2018 par Sheryl , Gestion de l’hôtel
Merci pour votre super critique, nous sommes ravis que vous ayez apprécié notre belle piscine dans cet été chaud. Nous espérons que vous avez fait un merveilleux voyage en Australie.
par Gerald
crazy noise from the road, bad experience
Publié le 23 oct. 2017 sur HotelsOne of the worst trip in my life...first of all, I arrived late so reception was closed. I called through an interphone, I had to give a code and I opened a box to get the key. Until now, no issue. Then I reached my room and what a surprise : my room was straight facing a 2x4 lanes highway...On hotels.com it was written courtyard view....no one would expect a view on a highway! If I had known this earlier, I would have not booked this hotel or this room! It was so noisy, non stop cars and trucks all night long...the worst...so after a sleep of max 5 hours, I asked to be changed. And this happened and I must say the person of the hotel were very helpful. The apartment facing the pool was definitely better and muuuuuuch more quiet! So, one would say ,why is he not happy? Well I had to catch a flight at 4:30 am the day after.And at 3am, the alarm rang!! For 10 min! After goind down, it appeared that it was a false alarm...impossible then to sleep back...another 5 hours night and a lot of stress. I am sorry but for me noise is a big issue and in small units, it is just awful! If you drive10 min more, you are in the city center...so I'd rather doing this later. Even though people were professional, I would not go back there.
Commentaires de Gestion de l’hôtel
26 oct. 2017 par Melissa Daniels, Gestion de l’hôtel
Hi Gerald, I am sorry you had such bad night with the fire alarm waking you hence you gave us 1 star other wise you would have slept well in the complimentary upgrade room. Safety is primary, sorry if someone causes the alarm to go it is costly for them and we have to abide by the laws. It is a problem people or employers book the cheapest rooms for their employees which are the studios and it's usually only $20 more to have the lovely 1 bedroom apartment which does not face the road and it has a full kitchen, own laundry, separate bedroom and a home away from home. Unfortunately we don't get the chance to speak to people as to their needs before they book as they book through convenient on line websites with the limited information space that is on there. In all cases I feel it is prudent to phone the hotel with your personal requirements or email them prior to your stay as hotels always want to give their guests the best experience whatever the situation. I am glad you found our staff helpful. Sheryl
par un voyageur
Publié le 3 déc. 2016 sur Hotels
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Peter B, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your feedback with us.We apologise if your experience did not meet your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. If there are specific issues you encountered during your stay that we can address, please do not hesitate to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Our overnight stay was 'fit for purpose', we just needed somewhere cost-effective close to the airport as we arrived at midnight. Would not hesitate recommending to others for the same purpose. The exterior of the building is lovely, ample parking, and the front office is well equipped with drinks, snacks and basic toiletries. After hours call service to gain entry. The apartment interior is quite old but very clean (thumbs up!). Aircon in living area but not in bedroom. Basic kitchen....does the job.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Peter B, Gestion de l’hôtel
Dear Damon,Thank you for sharing your experience with us.We're glad that our hotel served its purpose well for your overnight stay. It's wonderful that you found our exterior appealing, appreciated the amenities provided at the front office, and found the apartment clean and satisfactory. Your recommendation means a lot to us.We hope to have the opportunity to welcome you back in the future.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Everything about this property was perfect. They even accommodated another bed as requested. In a great location, close to everything and great facilities too. Would definitely recommend and stay again!
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Peter B, Gestion de l’hôtel
Dear Lee,Thank you for choosing to stay with us and for giving us a perfect rating. It is wonderful that you had a perfect stay and that you enjoyed our property, location, and facilities. Your recommendation and your positive feedback are appreciated. We hope you had a fantastic time in Perth and we look forward to seeing you again soon.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
par un voyageur
Publié le 24 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Peter B, Gestion de l’hôtel
Dear Thao,Thank you for choosing to stay with us and for taking the time to leave such a wonderful review. We're overjoyed that you had a 5-star experience at our Perth Ascot Central Apartment Hotel! It's always our goal to provide exceptional service and comfortable accommodations for our guests. We look forward to welcoming you back for another outstanding stay. Safe travels until we meet again!Kind regards,Guest Services, Central Apartment Group
par un voyageur
Publié le 23 févr. 2024 sur Wotif
Great stay but bed hard as a rock. Great location, clean rooms, bonus balcony and awesome pool area and gardens 👍
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Peter B, Gestion de l’hôtel
Dear Sandra,Thank you for choosing to stay with us and for giving us a perfect rating. We are pleased that you had a great stay and that you enjoyed our location, rooms, balcony, pool, and gardens. We apologise for the bed being too hard for your comfort. We will look into adjusting the mattress firmness to suit our guests' preferences. We appreciate your feedback and your positive comments. We hope you had a wonderful time in Perth and we hope to see you again soon.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Peter B, Gestion de l’hôtel
Dear Jye,Thank you for the perfect score review of Perth Ascot Central Apartment Hotel! We're overjoyed that you had a 5-star experience with us and hope your travels bring you back our way soon for another top-notch stay. Until then, travel safe and take care!Kind regards,Guest Services, Perth Ascot Central Apartment Hotel
