Note fondée sur 332 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Matt, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay with us. Our team works hard to create memorable experiences, and we're delighted that we succeeded during your visit. We look forward to welcoming you back soon! Matthias Comb Hotel Manager
par un voyageur
Publié le 2 mars 2024 sur Wotif
The apartment was fine but room not set up for 4 people which we booked for. Linen was bought up by lovely staff but then no extra towels. Lift was temperamental so had to use stairs on several occasions. Signage could have been better in stair wells and by lifts. Kitchen tap needs to be looked at as it soaked me when turned on.
Quiet location and comfy beds. Good kitchen.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We value all guest perspectives as they help us improve our services. Your concerns regarding the lift and the tap have been well noted, and we will address them with our team to ensure a better experience for our future guests.We appreciate your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made. Matthias Comb Hotel Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Lovely place to stay has everything you need, and close to the beach
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
We're thrilled to hear that you enjoyed our convenient location! Being situated in the heart of Scarborough Beach allows our guests to explore all that the area has to offer easily. We're delighted that you found it convenient and hope to see you again soon!" Matthias Comb Hotel Manager
par un voyageur
Publié le 28 févr. 2024 sur Expedia
I didn't like the attitude of the receptionist. She was somewhere in the hotel when we arrived approx. 8pm. Had to phone for her to come down and waited 15 minutes to be let in. Feeble apology and we were told there is "only one of me". Not impressed after travelling all day.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We value all guest perspectives as they help us improve our services. We're sorry to hear that your experience didn't meet your expectations. Your concerns regarding our staff friendliness have been well noted, and we will address them with our team to ensure a better experience for our future guests. We usually pride ourselves on a welcoming service to all our guests and will improve that in the future.We appreciate your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made. Matthias Comb Hotel Manager
par un voyageur
Great spot for tourists..
Publié le 25 févr. 2024 sur HotelsThe hotel is in a great location. Its a stunning party of the WA coastline. Thats the good stuff. Never been made to feel welcomed as a return traveller. i stay in Perth about 4 times a year for work for a week. There is nothing ever offered to reward you for loyalty. This trip, i was put in a back room right next to the elevator. I need a full size fridge for my samples, got a mini bar fridge. went down to ask for an upgrade, even offered to pay the difference. Got told we are booked out. The downstairs carpark told a different story. There has been a gradual decline in service over the last 2 years.. Back to Fremantle I go..
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We value all guest perspectives as they help us improve our services. We're sorry to hear that your experience didn't meet your expectations. We value all our return guests and will improve on our service in the future.We appreciate your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made. Matthias Comb Hotel Manager
par un voyageur
Publié le 25 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We value all guest perspectives as they help us improve our services. We're sorry to hear that your experience didn't meet your expectations.We appreciate your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made. Matthias Comb Hotel Manager
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your experience at Ramada by Wyndham VetroBlu Scarborough Beach! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service, and it’s rewarding to know that we met your expectations
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your experience at Ramada by Wyndham VetroBlu Scarborough Beach! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service, and it’s rewarding to know that we met your expectations.We look forward to welcoming you back in the near future. Matthias Comb hotel manager
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Need a door on ensuite bathroom as toilet is exposed to the room
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We value all guest perspectives as they help us improve our services. . Your concerns regarding the toilet door have been well noted, and we will address them with our team to ensure a better experience for our future guests.We appreciate your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made. Matthias Comb Hotel Manager
par un voyageur
Publié le 13 févr. 2024 sur Expedia
長期間滞在には素晴らしい環境です。
また、利用させていただきます。
Commentaires de Gestion de l’hôtel
27 mars 2024 par Matt, Gestion de l’hôtel
素晴らしいレビューをありがとうございます!素晴らしいご滞在をお過ごしいただけたと伺い、大変嬉しく思っております。私たちのチームは思い出に残る体験を生み出すために一生懸命働いており、あなたの訪問が成功したことを嬉しく思います。またのご来店を心よりお待ちしております。マティアス コム ホテル マネージャー
