Ratings based on 510 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 27, 2024 on Expedia
Overall good, only one elevator for the entire property though so can be slow. Room okay.
Comment from Hotel Management
Mar. 4, 2024 by Silvester, Hotel Management
Thank you for the review Robert. I am delighted you enjoyed your stay with us and I noted you mentioned our elevator. Our hotel has only 2 floors and several walkways therefore all rooms and floors can be accessed by a short walk up the stairs when our elevator is in use. Thank you, Kind regards, Silvester B Toth, General Manager
by A traveller
Posted Feb. 26, 2024 on Wotif
Friendly staff, convenient dining on site, however isolated in terms of other dining options that are walkable
Comment from Hotel Management
Mar. 4, 2024 by Silvester, Hotel Management
Thank you for Craig, I am delighted you liked your stay and enjoyed our offers. George street is just a short stroll away with several restaurants and cafes, ask you team for directions on your next stay with us. Thank you, Kind regards, Silvester B Toth, General Manage
by A traveller
Posted Feb. 25, 2024 on Expedia
The service from the majority of the staff was excellent. They were cheerful and friendly. Unfortunately we had a reasonable wait time for some aspects of our breakfast and evening meal. It was like we were forgotten, but speaking to a more senior person we received sincere apologies.
The shower in our room was atrocious. More like one stream of water than a shower, and I found the toilet had continued to run throughout the night. So not so eco friendly. At check-out we had a reasonable wait, along with a few other people waiting to check out. One lady eventually went off to look for somebody who could help all of us.
There was a wedding taking place outside our room one night, and although it was noisy, it finished at a reasonable hour.
Comment from Hotel Management
Feb. 26, 2024 by Silvester, Hotel Management
Thank you for the feedback, Janet. My sincere apologies for the slight delay with our services. We are a very popular boutique hotel and while our team is very efficient, certain times of the day could be busier at all departments what clearly caused a little delay looking after you, this time. Please accept my apologies for any inconvenience. Kind regards, Silvester B Toth, General Manager
by A traveller
Posted Feb. 23, 2024 on Expedia
by A traveller
Great experience in hotel
Posted Feb. 18, 2024 on HotelsWell maintained, clean, comfortable, friendly staff and good breakfast - well worth money spent
Comment from Hotel Management
Feb. 26, 2024 by Silvester, Hotel Management
Thank you for the outstanding review, Yew Keong! Kind regards, Silvester B Toth, General Manager
by A traveller
Posted Feb. 13, 2024 on Wotif
Great spot
Comment from Hotel Management
Mar. 4, 2024 by Silvester, Hotel Management
I am delighted you like our location and hotel, Wayne. Thank you, Kind regards, Silvester B Toth, General Manager
by A traveller
Posted Feb. 4, 2024 on Lastminute
by A traveller
Posted Jan. 31, 2024 on Expedia
by A traveller
Posted Jan. 30, 2024 on Expedia
Big room fresh fitting. A mini kitchen a big plus. Good food at the restaurant
Comment from Hotel Management
Jan. 31, 2024 by Silvester, Hotel Management
I appreciate the 5 out of 5 review, Junko. It is great to read you liked the facilities and our food! Kind regards, Silvester B Toth, General Manager
by A traveller
Posted Jan. 25, 2024 on Expedia
