Ratings based on 933 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 30, 2024
It was ok.
by A traveller
Posted Feb. 26, 2024 on Expedia
Property was amazing! Views and area are so beautiful. Enjoyed staying there!
by A traveller
Posted Feb. 25, 2024 on Expedia
Wonderful staff. Wonderful hotel. We had a suite that opened up to the marina. Will definitely be staying there again.
by A traveller
Posted Feb. 21, 2024 on Hotels
Everything has been perfect the three times I have stayed at your hotel.
by A traveller
Posted Feb. 14, 2024 on Expedia
Very nice hotel with good people!
by A traveller
Posted Feb. 13, 2024 on Expedia
Their computer system and cc machine did not work, they ended up billing my card two times for $100, but claimed it did not go through... Had my bank notify me when there is a charge to my cc, so could refute their assertion it did not register. Frustrating
by A traveller
Posted Feb. 9, 2024 on Expedia
The view of the marina was nice. There is a walking trail in the estuary that is beautiful. My room did not have a refrigerator and I had to move rooms only to find that the new room had no microwave. I was too tired to move again. The outside of the building is weathered and needs maintenance. All in all, it was fine for the 1 night I needed to stay due to a power outage.
by A traveller
Perhaps, better variety in rhe foods.
Posted Feb. 9, 2024 on Hotelsby A traveller
A Haunted Hotel
Posted Feb. 4, 2024 on HotelsIt was like a Ghost Town. The phone didn't work. This is a fairly large Sheraton Hotel and I kid you not the only service employee I saw was the woman behind the desk. The phone didn't work, and the wind howled through the room and the hallway like a haunted hotel. Also, there were not many guests that was obvious, but they put me on the third floor, all the way at the end with a view of the roof. Also, they have a huge parking lot that was totally empty but they charged me $15 to park there. Room was fine but definitely will not stay there again. It was spooky. It was in the middle of a storm and the howling of the wind in the room and the hallway, combined with an empty hotel and no employees freaked me out haha.
Comment from Hotel Management
Feb. 6, 2024 by Max, General Manager, Hotel Management
Dear Damian,Thank you for your stay and providing feedback. Your experience of feeling haunted is not typical for us. I can see how the impression was made though. Occupancy for the entire area is low this time of year and the storms did not help. I regret assigning a room so far away. We do charge parking to offset the cost of security patrol and maintaining such a large lot. Please consider us again for a more lively stay. We'll have the game on!
by A traveller
Posted Feb. 4, 2024 on Expedia
Property was a bit further away from easy dining and breakfast wasn't included, and the elevator was freezing cold. Other than that, it was a nice hotel, with friendly staff.
