Ratings based on 1,353 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
I'm here on business and unfortunately had to spend the majority of the day/night at a crowded Starbucks due to wifi being out the past 36 hours.
Comment from Hotel Management
Feb. 24, 2024 by DirectorJf, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Jason FrinkDirector of Guest ServicesDelta Hoteljason.frink@deltahotelphiladelphiaairport.com610-521-5900
by A traveller
Posted Feb. 16, 2024
Hi, The staff were very good when trying to address my issue related to not having heat in my room, 1228. I moved my large amount of luggage to another room 1203 only to find out that this room didn’t have heat either. Their very nice mechanic came x2, thinking it was the boiler. He said anywhere they move me would be the same situation, front desk suggested I move to a different floor. After some time I was brought a small heater and blankets which was wonderful. The concern is the no heat & having to move rooms .
Comment from Hotel Management
Feb. 22, 2024 by TW, Hotel Management
Good Day, Thank you for staying with us at the Delta Hotel. We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller from Fayetteville
Posted Feb. 16, 2024 on Expedia
Great airport access. Property clean and friendly staff.
Comment from Hotel Management
Feb. 22, 2024 by TW, Hotel Management
Good Day, Thank you for staying with us at the Delta Hotel. We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by TW, Hotel Management
Good Day, Thank you for staying with us at the Delta Hotel. We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller from black
Posted Feb. 15, 2024 on Expedia
You have to pay for parking.
Comment from Hotel Management
Feb. 22, 2024 by TW, Hotel Management
Good Day, Thank you for staying with us at the Delta Hotel. We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller
Posted Feb. 15, 2024 on Expedia
Nice rooms. All rooms were clean
Comment from Hotel Management
Feb. 15, 2024 by TW, Hotel Management
Good Day,Thank you so much for staying with us at the Delta Hotel.We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by TW, Hotel Management
Good Day,Thank you so much for staying with us at the Delta Hotel.We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by TW, Hotel Management
Good Day,Thank you so much for staying with us at the Delta Hotel.We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by TW, Hotel Management
Good Day,Thank you so much for staying with us at the Delta Hotel.We appreciate your feedback and look forward to your return. Have a wonderful day.
by A traveller
Posted Feb. 11, 2024 on Expedia
Very nice to stay didn’t have any issues or problems but shouldn’t have to pay for parking if we are staying there.
Comment from Hotel Management
Feb. 15, 2024 by TW, Hotel Management
Good Day,Thank you so much for staying with us at the Delta Hotel.We appreciate your feedback and look forward to your return. Have a wonderful day.
