Ratings based on 1,094 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 12, 2024
There should have been more than one person checking guests in. I should earn rewards no matter how I book my stay, either way I’m staying at a Hilton property.
Comment from Hotel Management
Jun. 14, 2024 by General Manager, Hotel Management
Dear Brenda,Thank you for sharing your comments with us. We strive to provide a quick and easy check-in process for our guests, and we are sorry to hear that you experienced otherwise. Thank you, and we hope to have the opportunity to serve you again in the future. Sincerely,Jim Salvo,General Manager
by A traveller
Posted Jun. 12, 2024
by A traveller
Posted Jun. 6, 2024
by A traveller
Posted May 18, 2024
by A traveller
There are better options on Philly
Posted Mar. 21, 2024 on HotelsHotel needs a refresh and you could hear noise from hallways and room next door
Comment from Hotel Management
Mar. 26, 2024 by General Manager, Hotel Management
Dear James,Thank you for sharing your thoughts with us. We're disappointed to hear about your concerns regarding our property and the noise disturbances during your stay. Your feedback is valuable, and we'll address these issues to enhance our guests' experiences. We hope to welcome you back soon and offer a more enjoyable stay.Sincerely,Jim Salvo,General Manager
by A traveller
Posted Mar. 18, 2024 on Expedia
Nice
Comment from Hotel Management
Mar. 22, 2024 by General Manager, Hotel Management
Dear Aginah,We recognize your time is valuable and appreciate the feedback you have provided. It is is great to know that you feel delighted. Overall it was a pleasure to have had you as a guest, and we look forward to welcoming you back. Sincerely,Jim Salvo,General Manager
by A traveller
Great hotel for a city get-away weekend
Posted Mar. 18, 2024 on HotelsGreat hotel, right on Broad street! Walking distance to shows and restaurants, really everything you need. Parking, while not included, was right next to the hotel, and we were able to keep the spot until late on our day of departure. Our spacious upper floor room-a necessity on St. Patrick's Day weekend, was super clean, very quiet for Philly, and had a beautiful view of the city. Everyone we meet from the hotel was friendly and helpful. We would certainly stay here again.
Comment from Hotel Management
Mar. 21, 2024 by General Manager, Hotel Management
Dear Frances,It is wonderful to know that you had an excellent experience with us. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for also spotlighting our hospitable team, impeccable accommodations, and peaceful atmosphere. We look forward to having the pleasure of your company again soon.Sincerely,Jim Salvo,General Manager
by A traveller from philadelphia
Posted Mar. 17, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Guest Services, Hotel Management
Thank you for the visit, Mionni! Please keep us in mind whenever your travels bring you back to Philadelphia.
by A traveller
Posted Mar. 17, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Guest Services, Hotel Management
Thank you for the visit, Ederneys! Please keep us in mind whenever your travels bring you back to Philadelphia.
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Guest Services, Hotel Management
Thank you for the visit! Please keep us in mind whenever your travels bring you back to Philadelphia.
