Ratings based on 870 Guest Reviews

Hear it directly from our travellers
2.4 out of 5
36% of guests recommend
2.5 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted May 6, 2024
Horrifying
2 out of 5
by A traveller

Posted Apr. 17, 2024
Not in this property: An ice machine Coffee/Tea (luckily it’s a Tasty Little Diner across the street) The property is terrible but get outside and enjoy the neighborhood.
Comment from Hotel Management
Apr. 18, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Vasella,Thank you for sharing your experience with us. We're delighted to hear you found solace in our vibrant neighborhood and enjoyed the offerings of the Tasty Little Diner. While we regret any inconvenience regarding amenities, we're grateful for your positive outlook. Your feedback is valuable, and we strive to improve. We hope to welcome you back for a more fulfilling stay.Best Regards,The Parkway Inn, Springfield Team
5 out of 5
by A traveller

Posted Apr. 15, 2024
I mean you get what you pay for. If you need a cheap place to stay this is it. If nothing the shower was great
Comment from Hotel Management
Apr. 18, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Vasella,Thank you for sharing your experience with us! We're thrilled to hear that you found value in your stay at Parkway Inn, Springfield. Our team takes pride in offering comfortable accommodations at affordable rates. It's wonderful to know that you enjoyed the quality of our showers. We appreciate your feedback and look forward to welcoming you back soon.Best Regards,The Parkway Inn, Springfield Team
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 13, 2024
1 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Bathroom fan deafeningly loud. TV doesn't work.
Comment from Hotel Management
Feb. 19, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Nathan,Thank you for choosing Parkway Inn, Springfield. We're sorry to hear about your experience. Rest assured, we're addressing the issues. Your feedback helps us improve. We invite you back for a more enjoyable stay, and we're confident you'll notice the positive changes.Best Regards,The Parkway Inn, Springfield Team
4 out of 5
by A traveller

Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 24, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Quashawn,Thank you for choosing the Parkway Inn! We're thrilled to hear about your positive experience, scoring an 8 out of 10. Your feedback is invaluable, and we're delighted you enjoyed your stay. We appreciate your support and look forward to welcoming you back. Best Regards,The Parkway Inn, Springfield Team
4 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Heap,Thank you for choosing Parkway Inn, Springfield! We appreciate your positive feedback. Your comments are valuable, helping us enhance our services. We're thrilled you enjoyed your stay overall. Looking forward to welcoming you back for an even better experience. Best Regards,The Parkway Inn, Springfield Team
3 out of 5
by A traveller

Just ok..

Posted Jan. 6, 2024 on Hotels
This place was ok for a quick overnight stay, however, no microwave, no WiFi, and bugs in the fridge was not welcomed.
Comment from Hotel Management
Jan. 12, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Guest,Thank you for choosing the Parkway Inn for your stay. We appreciate your feedback and apologize for any inconvenience. We've noted your concerns and are actively working to address them. Rest assured, our team is committed to enhancing our amenities. We'd love the opportunity to make it right, and invite you back for an improved experience.Best Regards,The Parkway Inn, Springfield Team
2 out of 5
by A traveller

Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Bernita,Thank you for choosing the Parkway Inn for your stay. We appreciate your feedback and apologize for any inconveniences. Your insights are invaluable, and we'd love the opportunity to make it up to you. Please consider giving us another chance to provide you with the excellent service you deserve.Best Regards,The Parkway Inn, Springfield Team
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
It's very quiet and convenient to shopping
Comment from Hotel Management
Jan. 12, 2024 by The Parkway Inn, Springfield Team, Hotel Management
Dear Sunida,Thank you for choosing the Parkway Inn! We're delighted to hear that you enjoyed a quiet and convenient stay, perfect for shopping. Your positive feedback encourages us to maintain our high standards. We look forward to welcoming you again for another delightful experience.Best Regards,The Parkway Inn, Springfield Team