Note fondée sur 1 137 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024
Commentaires de Gestion de l’hôtel
2 juin 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you for the 5 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and hope you visit Phoenix again!Warm Regards, Mason McIntyreDirector of Operations
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for your 10 out of 10 rating! We are so glad you enjoyed you time with us and we can't wait to see you again on your next vacation!
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for you 10 out of 10 rating! We are so happy to see that you enjoyed your vacation with us! We can't wait to see you again soon!
par un voyageur de Bloomington
Publié le 9 mars 2024
Commentaires de Gestion de l’hôtel
11 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for your 5 out of 5 rating! We are so happy to see you enjoyed your stay. Please see us again next time!
par un voyageur
Publié le 9 mars 2024 sur Expedia
Is huge property. i love how each building has its own little pool along with all the large resort pools. we stayed in sedona on ground level floor and could hear traffic from road and parking lot. otherwise was quiet. If I stayed again i’d definitely try to stay in one of the other buildings or higher floor. food and drinks are pricey.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for taking the time to let us know about your recent visit to our resort. I am happy to read that you had a mostly positive stay and that you enjoyed our pool amenities. I will share your feedback with my staff so we may continue to improve for future guests. We can't wait to see you next time!Thank you again for your kind review and thank you for your business. Warm Regards,The Arizona Grand Management Team
par un voyageur de Sandy
Publié le 8 mars 2024 sur Expedia
such a great trip staying at this hotel. We just hung out by the pool every day and enjoyed the weather. room was nice with separate living room. Gym was large. Oasis pools were great and there were 3 other pools. Very pretty grounds.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for taking the time to review your stay with us! The Arizona weather is great this time of year and we are so glad that our guests get to enjoy the swimming amenities we offer. So glad to see you enjoyed our gym, I agree it is amazing! We can't wait to see you again next time!
par un voyageur
Publié le 8 mars 2024 sur Expedia
Pool for each building in addition to the water park is great. Many options for lounging.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for taking the time to let us know about your recent visit to our resort. I am happy to read that you had a mostly positive stay and that you got to enjoy our water friendly amenities we offer guests during this hot season!Thank you again for your kind review and thank you for your business. Warm Regards,The Arizona Grand Management Team
par un voyageur
Publié le 7 mars 2024 sur Expedia
Property beautiful
Our shower, phones, coffee pot were all broken in the 2dsys we were there but repaired quickly
Beds very uncomfortable
Staff very nice and made accommodation for the inconvenience
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our property beautiful and that our staff were able to accommodate you during your stay. However, we're sorry to hear about the issues you encountered with the suite. It's always our priority to ensure that our guests have a comfortable and enjoyable stay, so we're glad that our team was able to promptly address and repair these issues for you.We also appreciate your feedback regarding the beds. Your comfort is important to us, and we will certainly take your comments into consideration as we strive to continually improve our guest experience.We hope that despite these challenges, you were still able to enjoy your time with us, and we look forward to welcoming you back in the future for an even more enjoyable staySincerely,The Arizona Grand Management Team
par un voyageur
Publié le 6 mars 2024 sur Expedia
This is a massive resort. Six pools! Everyone was wonderful. It was clean and quiet. We were only in town for Spring Training, so we hardly had time to use anything any of the features other than the water park.
I thought the best feature of the hotel was the quality of restaurants in the surrounding area. Pizza at Barro’s and breakfast at The Brunch Snob were excellent choices!
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rachel, Front Office Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our resort, despite your busy schedule with Spring Training. It's fantastic to know that you found our staff to be wonderful and that the cleanliness and tranquility of our facilities met your expectations.We can't wait to see you on your next vacation!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Karly Makay , Gestion de l’hôtel
Thank you for the 5 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and hope you visit Phoenix again!Warm Regards, Mason McIntyreDirector of Operations
