Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Exceeded Expectations
Publié le 3 mai 2024 sur HomeAwayBeautiful property with a stunning back yard. Limited cutlery and limited amenities (i.e., limited shampoo, no coffee filters). Otherwise, a perfect venue for a family vacation to celebrate a 60th birthday.
par un voyageur
Nice Clean House - Very Poor Communication/ Service
Publié le 25 avr. 2024 sur HomeAwayThe house was very clean. There were several issues with the house, however, & the management company handled almost all of them unprofessionally. The hot tub was dirty & wasn’t filled with enough water to even run it. The management company said it would be too much of an expense for the owners to clean the hot tub which was unacceptable. The pool filter system & vacuum did not work. The coffee maker reservoir has a small crack in it that drips when filled. All of the pool cues are warped. But most disconcerting was the condescending attitude when we requested that the hot tub be cleaned. The hot tub should be cleaned prior to everyone’s visit. It’s not our problem that doing so would cost the owners money. Perhaps they would prefer that nobody rent their house & they can save all of that extra expense. Inwould not recommend this rentsl to anyone.
Commentaires de Gestion de l’hôtel
10 mai 2024 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Wonderful
Publié le 6 avr. 2024 sur HomeAwayBeautiful house. Enjoyed the pool immensely no bugs whatsoever and good amount of toiletries. Just a wonderful stay!
par un voyageur
Great stay for a family
Publié le 9 mars 2024 sur HomeAwayBeautiful house with pool and billiards table. Inside very clean. Outside needs more TLC : annuals and many plants dead and needs weekly sweep. Pool is gorgeous.
par un voyageur de North Oaks, MN
Not the value I expected
Publié le 19 févr. 2024 sur HomeAwayThe home is very nice and in a great neighborhood. However, the communication with Vacasa was frustrating and inadequate for the value of the stay. The hot tub wasn’t clean (the home was very clean). The communication about heating the pool was unacceptably poor. All in all it was a disappointing experience for my son’s birthday trip. We use VRBO a lot, usually on my husband’s account, and this was not what we’ve come to expect, especially at this price point.
Commentaires de Gestion de l’hôtel
8 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience due to the lack of communication from us. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We do hope we will have another chance to host your stay.
par un voyageur
golf
Publié le 31 janv. 2024 sur HomeAwayClean, as advertised, hot tub needed to be addressed, they came and helped when we called. Several repairs needed - hot tub water, hot tub cover lift was broken, microwave glass broken. The biggest negative was only one towel per person issued with a $50 charge for additional towels.
par un voyageur de GALLIPOLIS, Ohio 45631
Barrett Jackson
Publié le 28 janv. 2024 sur HomeAwayVery nice
par un voyageur
Excellent rental property and experience!
Publié le 31 déc. 2023 sur HomeAwayWe had a wonderful stay at this property! It was exceptionally clean inside as well as the grounds outside by the pool and patio area. We had the pool heated and we were very pleased at how warm it stayed allowing the kids to swim daily. The beds and couches were very comfortable and all appliances worked great. The house had all the necessities (paper towels, toilet paper, laundry detergent, dish soap, etc) provided and the kitchen was very well stocked with dishes and pans. The home is located in a lovely, safe neighborhood that we took walks in daily. We had a small issue with a screen door that was remedied the same day. Very impressed with the responsiveness by the management company to this issue. The house is conveniently located to so many things to do in the area. Overall, a great rental.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jen, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Good location; Nice property
Publié le 3 déc. 2023 sur HomeAwayMy wife and I stayed at this property for 2 weeks. It is well located, in a quiet residential area, close to Kierland Commons. The property was well maintained and clean. Would certainly recommend to anyone wanting to stay in the area.
par un voyageur de Saskatoon, Saskatchewan
Well equipped home, great area
Publié le 16 nov. 2023 sur HomeAwayWe stayed for five days while our son played baseball in the area. The house was clean and had everything we needed. We loved the location. The only issue was that due to poor communication - the pool was not heated when we got there, even though we had requested it ahead of time. That was disappointing, but our trip was still wonderful.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Robin. Thank you for taking the time to leave this review. We are happy that you had an enjoyable stay. We apologize that the pool wasn't heated as it should have been upon your arrival. We're glad that we were able to address it. Thank you for staying with us. We hope that you'll give us another opportunity to host you in the future.
