Ratings based on 242 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from west valley city
Posted Apr. 20, 2024
Comment from Hotel Management
Apr. 22, 2024 by Customer Service, Hotel Management
Thank you for taking the time to submit this feedback, Vernon.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Customer Service, Hotel Management
Thank you for choosing Home2 Suites by Hilton Mesa Longbow and for taking the time to review your stay. We are glad to hear that you had a satisfactory experience. We appreciate your support and hope to welcome you back soon.
by A traveller
beds suck
Posted Mar. 14, 2024 on HotelsComment from Hotel Management
Mar. 15, 2024 by Customer Service, Hotel Management
Thank you for the feedback, Hl.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
by A traveller
Excellent experience
Posted Mar. 12, 2024 on HotelsReally impressed. Loved having a kitchenette. The grounds were very nice. Everything felt new and well maintained. Will definitely look for this chain in the future.
Comment from Hotel Management
Mar. 12, 2024 by Customer Service, Hotel Management
Robert, it's wonderful to know you appreciated the convenience of a kitchenette and the outdoors at Home2 Suites by Hilton Mesa Longbow. We're delighted to hear that our constant efforts to maintain the facilities contributed to your exceptional experience. We are eagerly awaiting the chance to serve you again in the future.
by A traveller
Posted Mar. 10, 2024 on Expedia
We had a great few nights. The staff were all friendly, the property was clean and comfortable, there was entertainment close by as well as grocery and dining. I would stay here again.
Comment from Hotel Management
Mar. 11, 2024 by Customer Service, Hotel Management
Christina, thank you for choosing Home2 Suites by Hilton Mesa Longbow. It's delightful to know our team members' friendliness, our property's cleanliness, and our convenient location left a positive impression on you. We're excited to hear you had an enjoyable stay and we look forward to your next visit.
by A traveller
Lovely views
Posted Mar. 4, 2024 on HotelsVery comfortable room with lovely views of the mountains. Friendly and helpful staff - we even got an excellent dinner restaurant recommendation from the nice lady at the front desk. Would definitely stay here again.
Comment from Hotel Management
Mar. 4, 2024 by Customer Service, Hotel Management
Juli, it's fantastic to hear that you greatly enjoyed your stay at Home2 Suites by Hilton Mesa Longbow. We're thrilled that you appreciated the picturesque mountain views and found our team members both friendly and accommodating. It's wonderful to know that our restaurant recommendations met your expectations. It would be our pleasure to be your chosen accommodation on your next visit.
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Thank you for the fantastic rating, Alroy!It's outstanding you had such a wonderful experience at Home2 Suites by Hilton Mesa Longbow. We care about the satisfaction of our guests. We can't wait to see you again soon!
by A traveller
Clean
Posted Feb. 26, 2024 on HotelsVery nice clean room. Great service. They could work on a better breakfast selection, but overall, would definitely stay again.
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Morgan, thank you for choosing the Home2 Suites by Hilton Mesa Longbow and sharing your positive experience. We're glad to hear you appreciated our clean rooms and great service. Your feedback on breakfast selection is well notated and will be considered for improvements. We're eagerly awaiting your next visit!
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Customer Service, Hotel Management
Margaret, it's heartwarming to know you had a five-star stay at Home2 Suites by Hilton Mesa Longbow. We appreciate your rating and we're looking forward to your next visit. Thank you!
by A traveller
Very Disappointed
Posted Feb. 11, 2024 on HotelsCustomer service is lacking to the point of it negatively affecting my stay. Also, this hotel was extremely overpriced.
Comment from Hotel Management
Feb. 12, 2024 by Customer Service, Hotel Management
Michelle, it's unfortunate to hear your recent stay didn't meet expectations, particularly regarding the level of customer service and perceived value for money. Our team members are usually recognized for their care and service, so it's disappointing to hear this was not the case during your visit. We also strive to offer competitive rates and ensure our guests feel they are receiving value for their stays. Your comments provide us with areas to address which will help in enhancing our guest experience. We sincerely hope to have the opportunity to better serve you in the future.
