Ratings based on 899 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 28, 2024
Comment from Hotel Management
Apr. 29, 2024 by GM, Hotel Management
Thank you for your positive review. We appreciate your feedback.
by A traveller from Billings
Posted Mar. 6, 2024
Definitely not a hotel room I'd want to spend a lot of time in. Didn't need to for this visit.
Comment from Hotel Management
Mar. 7, 2024 by GM, Hotel Management
THANK YOU FOR YOUR REVIEW. WE APOLOGIZE FOR NOT EXCEEDING YOUR EXPECTATIONS.
by A traveller
Posted Feb. 17, 2024 on Expedia
Rooms were dirty, each bed only came with 2 pillows and when we asked for more they said no. Bathroom was gross. Would not stay again
Comment from Hotel Management
Feb. 17, 2024 by GM, Hotel Management
We are sorry you did enjoy your stay. We appreciate your feedback.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Adraine Rediresponse Specialist, Hotel Management
Hello Jamie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ TEMPE - PHOENIX AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist
by A traveller
Posted Feb. 15, 2024 on Expedia
Nice staff
Comment from Hotel Management
Feb. 16, 2024 by Adraine Rediresponse Specialist, Hotel Management
Hello Nidia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ TEMPE - PHOENIX AIRPORT and I appreciate your 5/5 score following your stay. I am happy to read that found the staff to be nice. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
by A traveller
Posted Feb. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
We appreciate your feedback and apologize for not meeting your expectations.
by A traveller from Calgary
Posted Feb. 11, 2024 on Expedia
Great staff!!!
Comment from Hotel Management
Feb. 12, 2024 by GM, Hotel Management
Thank you for your support and feedback.
by A traveller
Posted Feb. 11, 2024
I was shocked that there was no food service or breakfast offered at this hotel, that there was only one paper cup to make coffee (with two guests and no one to ask for more cups), and a badly designed room layout and mostly bare floors, making the room cool and noisy.
Comment from Hotel Management
Feb. 11, 2024 by GM, Hotel Management
We apologize for not meeting your satisfaction. Thank you for your feedback.
by A traveller
Posted Feb. 10, 2024 on Expedia
It wa sa good one night stay
Comment from Hotel Management
Feb. 11, 2024 by GM, Hotel Management
Thank you for your review. We appreciate your feedback.
by A traveller
Posted Feb. 10, 2024 on Expedia
The night manager was great in dealing with a defective smoke alarm at 2 am.
Comment from Hotel Management
Feb. 11, 2024 by GM, Hotel Management
Thank you so much for your positive review we appreciate your feedback
