Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Grapevine
Publié le 22 avr. 2024
Commentaires de Gestion de l’hôtel
13 mai 2024 par Studio6, Gestion de l’hôtel
Thank you, Jose, for taking the time to rate our property. Your feedback is greatly appreciated. We look forward to seeing you again. Until next time, we'll leave the light on for you.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Air condintioner works but doesnt turn off all the way, roaches, dirty towel in bathroom and window is off the hinge someone could easily break into room
Commentaires de Gestion de l’hôtel
16 mars 2024 par Team6, Gestion de l’hôtel
Thank you for your feedback. We will look into everything you mentioned, and appreciate you bringing it to our attention.
par un voyageur
Publié le 16 mars 2024 sur Expedia
I. Felt that it was clean
Commentaires de Gestion de l’hôtel
16 mars 2024 par Team6, Gestion de l’hôtel
Thank you so much for staying with us. We work very hard to provide each guest with the comfortable one they deserve.
par un voyageur
Great Service , Great Staff !!
Publié le 16 mars 2024 sur HotelsGreat staff they go out of there way to help all your needs day or night . Would definitely recommend to other people !!! Great job to everyone you really made our stay a comfortable one kudos i tip my hat to you all !!
Still have to lower the weekend rates but other than that i have no complaints at all about this place !!!!
Commentaires de Gestion de l’hôtel
16 mars 2024 par Nikki6, Gestion de l’hôtel
Thank you so much for your continued words of encouragement. We appreciate your kindness more than you know!
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Nikki6, Gestion de l’hôtel
Thank you for your feedback. We will work on ways to earn a perfect score in the future. Until next time, we'll leave the light on for you!
par un voyageur
Publié le 15 mars 2024 sur Expedia
Convenient
Commentaires de Gestion de l’hôtel
16 mars 2024 par Nikki6, Gestion de l’hôtel
Thank you so much for your positive feedback. Our whole team works very hard. Until next time, we'll leave the light on for you!
par un voyageur
Worst stay of my life currently
Publié le 13 mars 2024 sur HotelsTerrible experience, probably the worst hotel/motel experience I’ve had. We got the room as soon as the front desk said it had been cleaned. In the room there were dead cockroaches in the drawers, food still smeared in the microwave, the toilet and shower were stained and had obviously not been cleaned, and the kitchen sink was disgusting. I really wish I would’ve just stayed somewhere else. Only positive is that the room was dirt cheap - I now see why.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Team6, Gestion de l’hôtel
Thank you for choosing to stay at our property. We apologize if that was the condition of your room for your entire two night stay. If you were not offered a room move, our sincerest apologies.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2024 par Team6, Gestion de l’hôtel
Thank you for your feedback. We will look into ways to earn a perfect score in the future. Until next time, we'll leave the light on for you!
par un voyageur
Publié le 13 mars 2024 sur Expedia
We had a great 2nd floor room on the end. It was quiet and clean.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Team6, Gestion de l’hôtel
Thank you so much for the perfect score. Our team works very hard to provide quality stays. We are entirely motivated by good feedback.
par un voyageur
Publié le 12 mars 2024 sur Expedia
Couldn't figure out how to call the desk
Commentaires de Gestion de l’hôtel
16 mars 2024 par Team6, Gestion de l’hôtel
Thank you for taking the time to rate our property. We apologize for any inconvenience that caused. It should have been displayed on the phone, so we will check to make sure that doesn't happen in the future.
