Note fondée sur 951 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Pas de charme particulier, mais chambres spacieuses et très confortables. Bon petit déjeuner. Au milieu d'une zone commerciale, mais calme. Bien situé pour visiter l'est de Phoenix (Apache Trail, Goldfield, Tonto, ...)
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Dimitri,Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you found our rooms spacious and very comfortable, enjoyed the good breakfast, and appreciated the quietness despite being in the middle of a commercial area. Creating a comfortable and convenient experience for our guests is our top priority, and we're delighted that we met your expectations. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.
par un voyageur
Bon séjour
Publié le 15 sept. 2023 sur HotelsTrès bon hôtel avec piscine et petit déjeuner inclus. La literie confortable. Il y avait aussi frigo, micro ondes et cafetière.
La voie rapide est juste à côté mais l'endroit est calme.
Juste un petit bémol, l'homme de l'accueil pas du tout sympathique et très froid, contrairement à ses autres collègues.
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Manager, Gestion de l’hôtel
Hello christel,It means so much to have earned your business. We appreciate the feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
Publié le 5 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2023 par Guest Relation Management, Gestion de l’hôtel
Hi M.,It was our pleasure to have you, and we're so glad you enjoyed your stay. Your 10/10 rating means a lot to us. Thank you for staying, and we hope to welcome you again soon.
par un voyageur
Publié le 18 mai 2022 sur Expedia
Service rapide et efficace. Déjeuner complet. Lit confortable, douche excellente.
Commentaires de Gestion de l’hôtel
10 juin 2022 par Manager, Gestion de l’hôtel
Hello Jean,
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our service. We hope to someday have another opportunity to host your stay.
par un voyageur
Publié le 31 mai 2024
Clean rooms, friendly staff!
Commentaires de Gestion de l’hôtel
2 juin 2024 par Manager, Gestion de l’hôtel
Hello Melissa,We appreciate your positive feedback on our clean rooms and friendly staff. Our team works hard to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for choosing to stay with us!
par un voyageur
Publié le 19 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Allison,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Surestay Plus by Best Western Superstition Springs, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 19 mars 2024 sur Expedia
Very clean. Easy access to all shopping and the highway. Only thing, 2 Best Westerns in the same vicinity so make sure you go to the correct one.
Great facility and very clean
Commentaires de Gestion de l’hôtel
19 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sharon,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel very clean and that you enjoyed the easy access to shopping and the highway. We appreciate your mention of the multiple Best Westerns in the area and the importance of ensuring guests arrive at the correct location. We'll look into ways to make this clearer for our guests in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur de New Richmond
Publié le 17 mars 2024 sur Expedia
It was clean and seemed to be maintained well. They could use a second elevator for as many visitors as they have come. It seemed our bathroom had been remodeled recently. We loved the new shower. They could also use more parking for as many visitors as they have. We were able to find a spot on the lot. I enjoyed visiting with the staff some. They were very personable.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello LEROY,We appreciate your detailed feedback on your recent stay. It's great to hear you found the cleanliness and maintenance to your satisfaction. Your suggestion for a second elevator and more parking space is duly noted. We're pleased you enjoyed the remodeled bathroom and had positive interactions with our staff. Your comments will be shared with our team for their awareness.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Rooms too small for the price. Not a good place to rest. Also I afk for top floor n not to be near stairway. And of course they did the opposite.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Jose, We appreciate your feedback regarding the room size and location preference. Your comments are valuable for us to improve guest experience in the future. Please feel free to reach out to our management for any further assistance needed.
par un voyageur
Trip
Publié le 16 mars 2024 sur HotelsThe stay was great
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are thrilled to hear that you had a great stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back soon for another wonderful experience.
