Ratings based on 1,554 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from NAPERVILLE
Posted May 14, 2024
Comment from Hotel Management
May 15, 2024 by TSR, Hotel Management
Thanks for the feedback!
by A traveller
Posted Apr. 8, 2024
A great place to hang out
Comment from Hotel Management
Apr. 8, 2024 by Sue, Hotel Management
Thank you for the great score and additional comments on the resort! We hope to see you back again soon.
by A traveller
Posted Apr. 1, 2024
Comment from Hotel Management
Apr. 2, 2024 by Hotel Management, Hotel Management
Steven, Thank you for completing the post-stay review and for the great score!
by A traveller
Posted Mar. 31, 2024
Unsafe, if planning a trip for your family or are worried about unexpected charges to your account. We walked into our room only to find housekeeping sitting in the chair on her phone and when asked what she was doing, she said she wanted to let us know that they did not have any towels. We had over $800 charged on our account On one day by man who overheard our room number and staff did not care to check . Security at the hotel is sporadic at best leaving hotel guests Feeling extremely unsafe, especially if you have children. There is a lot of distractions that may draw someone into wanting to stay here, but under the surface, it is a horribly unsafe place mentioned by staff. Apparently many people walk into the pool area and lure people to the parking lot. This was not a very pleasant thing to hear on our first day at the pool.
Comment from Hotel Management
Apr. 2, 2024 by Hotel Management, Hotel Management
Scott, We appreciate you responding to our post-stay survey, we apologize the Resort & Staff was not up to standard. We do appreciate all feedback, whether its positive or negative.
by A traveller from The Woodlands
Posted Mar. 10, 2024 on Expedia
Great music, layout and employees.
Comment from Hotel Management
Mar. 12, 2024 by Sue, Hotel Management
Thank you for completing a review - we appreciate all feedback, positive or negative
by A traveller
Posted Mar. 10, 2024 on Expedia
The Golf Facilities were amazing! Great conditions and very friendly food and beverage and golf staff personnel. The sports book was also a highlight of my trip as well.
Comment from Hotel Management
Mar. 12, 2024 by Sue, Hotel Management
Thank you for completing a review - we appreciate all feedback, positive or negative
by A traveller
Clean and quiet
Posted Mar. 10, 2024 on HotelsCame in for a horse show. For being in a Casino the room was nice and quiet, very clean. Will stay again.
Comment from Hotel Management
Mar. 12, 2024 by Sue, Hotel Management
Thank you for completing a review - we appreciate all feedback, positive or negative
by A traveller from kent
Posted Mar. 10, 2024 on Expedia
Resort was very nice, easy check in and cleaning staff even ask if my room was cleaned in passing in the hallway. Easy check out, Uber/lift pick up was down the way around the corner and couldn't find a short cut from inside so had to walk outside and around, other than that the resort was very clean and elevators were fast. Would definitely stay again. Thank you TS
Comment from Hotel Management
Mar. 12, 2024 by Sue, Hotel Management
Thank you for completing a review - we appreciate all feedback, positive or negative
by A traveller from Temecula
Posted Mar. 10, 2024 on Expedia
Great location and property
Comment from Hotel Management
Mar. 12, 2024 by Sue, Hotel Management
Thank you for completing a review - we appreciate all feedback, positive or negative
by A traveller
Posted Mar. 10, 2024 on Expedia
Clean, friendly, lots to do.
Comment from Hotel Management
Mar. 12, 2024 by Sue, Hotel Management
Thank you for completing a review - we appreciate all feedback, positive or negative
