Note fondée sur 468 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mai 2024
Toilet did not flush. Phone in the room did not work. Alarm clock in the room did not work. Nightstand was broken. Shower door leaked when used the entire floor was soaking wet. Entire room smelled like marijuana.
Sounded like a fight broke out right outside our room around 2am, people yelling and screaming.
Would not be coming back, recommend paying extra money for any of the other hotels in the area.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Manager, Gestion de l’hôtel
Dear Jason,We apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and we will address these issues promptly to ensure a better experience for future guests. Thank you for bringing these concerns to our attention, and we hope to welcome you back in the future for a far superior experience!
par un voyageur
Publié le 25 mars 2024
Commentaires de Gestion de l’hôtel
28 mars 2024 par Manager, Gestion de l’hôtel
Dear Joe,Thank you for letting us know how we are doing! We are glad to learn that your stay was cozy and comfortable. We always strive to offer a better stay to our beloved guests each time, and we hope that your next stay will encourage us to earn that extra star!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Joel,Thank you for your fantastic rating! We are thrilled to hear that you had an outstanding experience with us. Providing exceptional service is our top priority, and we are delighted that we could meet your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another stellar stay in the future!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Nice area, almost everything is around.
But the beds are very uncomfortable and noisy. Plus the Tv wasn't working. No channels were available.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Abdelhadi,Thank you for highlighting the positive aspects of our location. We apologize for the discomfort you experienced with the beds and the inconvenience of the non-functional TV. Your feedback is crucial, and we will address these issues to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to make your next stay more comfortable and enjoyable.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
The lobby was as the pictures showed, but the rooms were a bit misleading. The shower was one of the worst yet. Water pressure being nothing but a trickle. Tv volume and channels would randomly cut out. No breakfast. But there are places near by.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for any discrepancies between our room presentation and your expectations. We are sorry to hear about the issues with the shower, TV and the absence of breakfast. Your comments are noted, and we will address these concerns to improve our guests' experiences. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying stay in the future.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Decent recently upgraded motel. Looks like an old America's Best. Bed was comfortable but it was a sheet metal frame that was a little noisy. TV was not good. Kept freezing and buffering. Other than that it was a great stay in a nice area.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback. We appreciate your positive comments about our recently upgraded motel and the comfortable bed. We apologize for any inconvenience with the noise from the bed frame and the issues with the TV. Your insights are valuable, and we will address these concerns to enhance our guests' experience. We are glad to hear you enjoyed your stay overall and hope to welcome you back in the future.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Good location to stores and restraunts
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Michael,We are pleased to hear that you found our location convenient for accessing stores and restaurants. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stay in the future!
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Robert,Thank you for taking the time to share your feedback and for giving us a great rating! We are delighted to know you had a satisfactory experience. We value your support and look forward to welcoming you back for an even better stay in the future.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Christopher,Thank you so much for choosing to stay with us and for your very kind rating. We look forward to your next visit!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Lights did not work.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Manager, Gestion de l’hôtel
Dear Dennis,We apologize for the inconvenience you experienced with the lights during your stay. Your feedback is valuable, and we will address this issue promptly to ensure it does not occur in the future. Thank you for bringing it to our attention, and we hope to have the opportunity to provide you with a more comfortable and well-lit experience on your next visit.
