Note fondée sur 1 391 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Westminster
Publié le 5 mars 2024 sur Expedia
Nice location, but further upgrades are needed. Most room furniture was old and WORN or old and stained.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Service, Gestion de l’hôtel
Stephen, thank you for the feedback. It's positive to know you appreciated our location. As for the room conditions, we're constantly making improvements in line with our guests' suggestions. Your feedback on the furniture has been noted and will without doubt assist in our commitment to refining guest experience.
par un voyageur
Publié le 5 mars 2024 sur Expedia
I was very disappointed. We loved the view, but there was a filter from the pool that ran 24/7. I felt like a vacuum was in my room going all the time. I told the front desk but they didn't care. On check out day the maid came in at 8am and didn't knock. She woke my kids up. Again, I mentioned to the front desk but they just looked at me. There is also no hot tub at the facility. The area is great if it wasn't for those few concerns.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Service, Gestion de l’hôtel
Trudy, thank you for taking the time to share your experiences. Hearing about the noise issue you experienced in your room, we understand how disturbing it can have been. We'd like to assure you that our team members take every feedback seriously. The incident you explained about an early visit from the room service colleague is regrettable, and it's not our standard practice. Additionally, while we do not have a hot tub, it's noted that it might add to our guests' enjoyment. We do hope to regain your trust and improve your perception of our hotel on a future visit.
par un voyageur
Old property but still great stay
Publié le 5 mars 2024 sur HotelsThis property is old and dated, but clean and comfortable. The location is convenient to restaurants and golf and an LA Fitness (with a free 3-day pass) is just a mile away. We had a great sunny getaway at the last minute!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Jeanie, thank you for sharing your experience at Millennium McCormick Scottsdale. We're glad to hear that despite the age of the property, you found it to be clean and comfortable. The convenience of our location seems to have been a positive point for your stay and we're delighted to know that you had a sunny getaway at our place. We hope to welcome you back in the future for another wonderful stay.
par un voyageur
Publié le 4 mars 2024 sur Expedia
This place is ok, clean, quiet and good size rooms. The staff is excellent and service is great. Its a little dated but the staff makes up for that. It's not far from Old Town Scottsdale but you have to drive, a little under 4 miles. We prefer being closer to Old Town and that area of Scottsdale so for us location is not that convenient. But, its a clean quiet place in a safe area, just not updated.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Robert, we appreciate your review. It's pleasing to know you found our team members excellent and our services satisfying at the Millennium McCormick Scottsdale. We recognize the appeal of a closer location to Old Town, and appreciate your understanding of our positioning. Rest assured, our continuous commitment is to maintain a clean, quiet, and safe environment for our guests, while constantly seeking ways to enhance our premises. We hope to welcome you back, perhaps for a change of scenery, in the future.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Good location for attending spring training, baseball games.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Steven, it's wonderful to hear that you found the Millennium McCormick Scottsdale well-located for your spring training and baseball game needs. We hope to welcome you back for more memorable experiences.
par un voyageur
Avoid road side rooms
Publié le 2 mars 2024 sur HotelsNice hotel but we were stuck with a room facing the Scottsdale Rd which was very noisy. We tried each day to switch rooms but were told that hotel was booked during spring training. If they wanted, the staff could have accommodated our request. They did not. If you want to stay at this hotel, let staff know that you do not want room along Scottsdale Rd before you book the room.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Bill, we truly regret hearing that the room assignment didn't meet your expectations. It's unfortunate that during your stay, we were unable to relocate your room due to high occupancy. Our team strives to make every guest experience a positive one, and we're sorry it seems we fell short in this instance. Moving forward, we encourage all guests to specify their room preference at the time of booking. We appreciate your feedback and hope to have another opportunity to meet your expectations.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Customer Service, Gestion de l’hôtel
Saied, we see that your recent stay with us was utterly average. Your feedback is valuable to us and we'd welcome any specific comments to better understand your experience. We're always striving to exceed our guests' expectations and hope for an opportunity to make your next stay a memorable one.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the great rating, Herbert!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Millennium McCormick Scottsdale! We hope you plan on staying with us again soon!We're looking forward to your next visit!
par un voyageur de BROOKLYN
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Aleksandr.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
par un voyageur
No knock
Publié le 28 févr. 2024 sur HotelsWe were pretty upset because I was traveling with three teenage girls and housekeeping came in for separate times without knocking, and with the do not disturb sign on the door and one of the times my daughter was getting dressed
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Customer Service, Gestion de l’hôtel
Rikki, thank you for taking the time to share your experience. We understand the importance of privacy and apologize if there were any disturbances during your stay. Please know that we take your concerns seriously, and we have addressed the matter with our team members to ensure it does not happen again. Rest assured our aim is to provide a secure, comfortable environment for all of our guests. We hope for a chance to welcome you back in the future and provide an improved stay.
