Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Nguyen Ich Hieu - General Manager, Gestion de l’hôtel
Dear Mr. Seoyoung, Thank you very much for the good reviews you give to our Hotel. Wishing you good health, success and happiness. We look forward to welcoming you back to the hotel in the near future. Best regards Nguyen Ich Hieu - General Manager
par un voyageur
Publié le 10 avr. 2023 sur Expedia
Restaurant is closed for dinner, and only room service is available.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Tran Thi Mai Phuong Deputy General Manager, Gestion de l’hôtel
Warmest greeting from Muong Thanh Luxury Ha Nam Hotel!Thank you for your feedback. We are also very sorry for the misunderstanding you encountered during your stay at the hotel. Dinner restaurant on the 1st floor and opening time from 6am to 10pm. I understand how frustrating it can be when you can't get the help you need. I will do my best to make sure this doesn't happen again in the future. I apologize for any inconvenience we may have caused.We look forward to welcoming you back to our hotel in the not too distant future.Wish you all the best & have a nice day!
par un voyageur
Publié le 19 déc. 2022 sur Hotels
par un voyageur
Publié le 19 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2021 par Mrs. Nguyễn Thị Thanh Thúy - Reservations clerk, Gestion de l’hôtel
Warmest greeting from Muong Thanh Luxury Ha Nam Hotel !
It's such a big pleasure for us by reading these beautiful words from you. Your feedback serves us the best improvement in term of maintain the good and giving solutions for the bad to be better day by day. . We look forward to welcoming you back to our hotel in the not too distant future.
Wish you all the best & have a nice day,
par un voyageur
服務人員親切，早餐豐富
Publié le 11 oct. 2019 sur Hotels越南本土的連鎖五星級酒店，房間的陳設較傳統的設計，但符合需求。服務人員態度相當親切值得讚賞，早餐豐富，特別是越是牛肉河粉及咖啡令人回味無窮。整體上來說是這個地區的住宿首選。
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Ms Huyen, Gestion de l’hôtel
Thank you for your feedback. Your contribution will be the driving force for us to improve the quality of service more and more.
Wish you have a successful business trip and comfortable days at the Muong Thanh Luxury Ha Nam Hotel
Best regards!
Nguyen Thu Huyen
Sales Excutive
par un voyageur
Publié le 3 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2019 par Ms.Thuy, Gestion de l’hôtel
Dear sir ,
Thank you for your feedback. We hope to see you again at Muong Thanh Luxury Ha Nam Hotel in the nearest time. Wish you success and happiness.
Thank you very much.
par un voyageur de 東京
Publié le 15 juin 2019 sur Expedia
朝食のハムが臭かったのでスタッフに伝えたがそのままだった。なぜ新しい物を出さないのか？それからパンの種類が減って残念。
でも仕事でまたフーリーに来たら泊まります。
Commentaires de Gestion de l’hôtel
21 juin 2019 par Ms Thuy, Gestion de l’hôtel
Dear Sir,
Thank you so much for your comment about our hotel. We will improve our service as much as possible. I hope for the next business trip at Hanam, you can enjoy best at Muong Thanh Ha Nam.
We look forward to welcoming you back to our hotel soon .
Wish you health and happiness
par un voyageur
Very Happy
Publié le 2 mai 2019 sur HotelsGreat location right in the centre of Phu Ly and with a lovely view of the river which was really pretty at sunset. The room was very clean and modern, with a great shower. The buffet breakfast had lots of choice, with eggs and pho cooked to order. The pool was great. Everyone at the hotel was really kind and friendly, especially Linh and Anh on reception. I would definitely stay here again!
Commentaires de Gestion de l’hôtel
13 juin 2019 par Ms Thuy, Gestion de l’hôtel
Dear Sir,
Thank you for your great review. We are delightful that you enjoyed your stay with us. We are happy that you appreciate our staff friendliness.
We look forward to welcoming you back to our hotel soon
Wish you health and happiness
par un voyageur
商務出差
Publié le 25 janv. 2019 sur Hotels房間乾淨舒適，早餐豐富選擇多
價格也不會太貴
整體住起來很舒服
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Ms Thuy, Gestion de l’hôtel
Thank you so much for your comment about our hotel. We will improve our service as much as possible. I hope for the next business trip at Hanam, you can enjoy best at Muong Thanh Ha Nam
par un voyageur
A급 호텔
Publié le 23 janv. 2019 sur Hotels오성급 호텔 . 아주 좋았습니다. 아침식사는 별로 지만 객실 컨디션 매우 좋음
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Ms Thuy, Gestion de l’hôtel
Thank you so much for your comment about our hotel. We will improve our service as much as possible. I hope for the next business trip at Hanam, you can enjoy best at Muong Thanh Ha Nam
