Ratings based on 52 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
The best thing I liked about this property was the staff, especially the manager Trung. Trung and staff provided excellent customer service, they all went out of their way to accommodate all of our needs. Everyone working at the resort was very friendly and treated like Kings & Queens. I have stayed at many 5 Star resorts all the world and this one is now on the top of my list mainly due to Trung and his staff. If you want to be treated especially well I highly recommend staying at the Ocean Bay in Phu-Quoc. Sincerely Ray S.
by A traveller
Posted Jan. 23, 2024 on Expedia
was a great location and great amenities
by A traveller
Posted Jan. 11, 2024 on Expedia
by A traveller
Posted Dec. 29, 2023 on Expedia
Beautiful setting. Perfect for a relaxing beach holiday. We stayed in a beachfront bungalow which was spacious and nicely furnished with good sized terrace and space in garden for sun beds if you prefer to laze the day away under the palm trees instead of beach or poolside. Stunning sunset views. Staff were all very friendly and attentive to requests. The only negatives for us were that for lunch/dinner vegetarian food options in the restaurant were bland so we ate out in local places which were an easy short walk from the resort. Breakfast options were good mix of local and western cuisine but can get chaotic at peak times (you need to queue at separate bar for coffees). Would recommend and would stay again.
by A traveller
Posted Dec. 19, 2023 on Expedia
by A traveller
Posted Nov. 4, 2023 on Expedia
by A traveller
Posted Oct. 26, 2023 on Expedia
Beautiful setting for the hotel, right on the beach. Our room had a magnificent sea view, the perfect spot for catching a sunset.
The only thing I would point out is that the "bungalow" is actually either an upstairs or downstairs apartment, and the steps to the upstairs are very steep and potentially slippy in the rain. If you are at all unsteady on your feet request a ground floor "bungalow".
The staff were very friendly and helpful. On my first day at breakfast I asked if they had gluten free bread for toast. They didn't, but they baked some for the rest of our stay.
There is a free shuttle to the airport which runs every 2 hours.
If you fancy eating out of the hotel, there is a family restaurant opposite the entrance, or you have to catch a taxi into town. Taxis are relatively cheap and very easy to book on the Grab app (like uber).
by A traveller
Posted Oct. 10, 2023 on Expedia
Beautifully designed resort, infinity pool looking out to the beach, clean and beautiful room, great staff, good food. They offer pickup from and dropoff at airport and will coordinate with your arrival (even if that changes, e.g. due to delayed flights)
by A traveller
Posted Oct. 7, 2023 on Expedia
by A traveller
Posted Oct. 6, 2023 on Expedia
Beds were way too hard. Need new mattresses.
