Ratings based on 929 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Team, ESA, Hotel Management
Thank-you!
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Team, ESA, Hotel Management
Thank-you
by A traveller
Marked safe to stay
Posted Jan. 16, 2024 on HotelsGood room for the price. Pretty clean overall nice area
Comment from Hotel Management
Jan. 17, 2024 by Hotel Management, Hotel Management
Dear Jeff, Thank you for the excellent review. We are glad your stay was enjoyable, and we could exceed your expectations for a great price. We appreciate you taking the time to leave your kind remarks, most notably of our well-maintained accommodations. Thank you for choosing Extended Stay America. We hope to welcome you back soon.Sincerely,Hotel Management
by A traveller
Worse booking ever
Posted Jan. 15, 2024 on HotelsThe advertisement stated breakfast was available and it was not. The hotel had bedbugs which means it was unclean. It was a long uncomfortable nightmare
Comment from Hotel Management
Jan. 17, 2024 by Team, ESA, Hotel Management
We apologize for the inconvenience.
by A traveller
Posted Jan. 14, 2024 on Expedia
Was great
Comment from Hotel Management
Jan. 17, 2024 by Team, ESA, Hotel Management
We are happy to hear you had a nice stay! Thank you forletting us know1
by A traveller
Posted Dec. 29, 2023 on Expedia
There is dog poop everywhere! I travel with a dog. There are no bags or areas designated for dogs.
There is garbage everywhere around the property.
Very dirty outside and disgusting.
Comment from Hotel Management
Dec. 29, 2023 by Team, ESA, Hotel Management
I do apologize for your inconvenience. We do have bags for pets at the front desk available for use.
by A traveller
Posted Nov. 15, 2023 on Hotels
Comment from Hotel Management
Apr. 24, 2024 by Team, ESA, Hotel Management
We are glad you enjoyed your stay with us!
by A traveller
Posted Nov. 13, 2023 on Expedia
When we first checked in and got into room it was freezing b/c window was broken and open. I got it closed enough to warm up the room but still a big gap I had to stuff a towel into. Online it said coffee/ breakfast. There was absolutely none of that not even a coffee pot in room. My wife had to go to front desk to ask for one along with creamer. Room was dingy and carpet was gross. Would definitely NOT stay at this hotel again nor recommend it to anyone!
Comment from Hotel Management
Nov. 15, 2023 by Hotel Management, Hotel Management
Dear Brian, Thank you for taking the time to share about your stay. We are very disappointed that we did not meet your expectations. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
by A traveller
Posted Nov. 8, 2023 on Expedia
Standard cups and coffee pot in all rooms. Hair dryer also
Comment from Hotel Management
Nov. 9, 2023 by Hotel Management, Hotel Management
Dear Jean, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know you loved your room and the amenities were just perfect for your needs. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
by A traveller
Posted Nov. 7, 2023 on Hotels
