Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de saratoga
Publié le 15 mai 2024
Commentaires de Gestion de l’hôtel
17 mai 2024 par Manager, Gestion de l’hôtel
Hello LORI, We're sorry to hear about your experience. Please feel free to reach out to us with any feedback to address the issues you encountered during your stay. We value your input and would like to improve for the future.
par un voyageur de saratoga
Publié le 14 mai 2024
Commentaires de Gestion de l’hôtel
18 mai 2024 par Manager, Gestion de l’hôtel
Hello LORI,We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly to discuss any concerns you may have from your stay. We value your feedback and would like the opportunity to address them.
par un voyageur de Chico
Publié le 6 mai 2024
There were holes behind the pictures on the walls The windows were paper thin and there were no screens on the windows they did not lock no blackout curtain Chiefs and curtains broken blinds The flooring was coming up cut my toe on the wood paint splatter not even matching the color of the room dirty accommodations
Commentaires de Gestion de l’hôtel
6 mai 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We appreciate your feedback regarding your recent stay. It's important to us that all aspects of our guests' experiences meet expectations, and we regret any inconveniences you encountered. Please feel free to reach out to our management team to discuss your concerns in further detail.
par un voyageur
Publié le 29 mars 2024
Latest check in time is 10pm. Should have made that very clear. If I would have called would they have made alternate arrangements???
Commentaires de Gestion de l’hôtel
29 mars 2024 par Manager, Gestion de l’hôtel
Hello Greg,We apologize for any inconvenience caused by our check-in policy. It is always advisable to contact us directly for any special requests or arrangements outside regular hours. Your comfort and satisfaction are important to us, and we recommend reaching out to our management team for any further assistance with your query.
par un voyageur
Publié le 19 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Jeanne,We're delighted to hear you enjoyed your stay with us! If you have any feedback to share, please don't hesitate to reach out to us so we can continue to improve our services. We hope to welcome you back soon for another great experience!
par un voyageur
Publié le 15 mars 2024 sur Expedia
Nice place to stay.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Hello kenneth,We're delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel. We appreciate your positive feedback and hope to welcome you back in the future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
very old and unique, needs updating. hotel electrical can only support Heat in winter and AC in summer. Our 4th floor room was pretty warm and couldnt leave window open because of street noise.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Lucas, We appreciate your feedback on your recent stay with us. Our historic hotel's design does come with some limitations, including our heating and cooling systems. We recommend reaching out to our management for any concerns during your next visit to ensure a more comfortable stay.
par un voyageur
Publié le 11 mars 2024
Wall between room is thin. Noise from other room is easily heard.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Manager, Gestion de l’hôtel
Hello Andre,We apologize for any inconvenience caused by noise disturbances during your stay. We strive to continuously enhance our guest experience and appreciate your feedback in this matter to ensure a pleasant environment for all guests in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Manager, Gestion de l’hôtel
Hello Chris,We're thrilled to hear you had a fantastic stay with us! Should you have any further comments or suggestions, please do not hesitate to get in touch with us. We hope to welcome you back soon for another exceptional experience!
par un voyageur
Ski trip
Publié le 10 mars 2024 sur HotelsHistoric and beautiful place.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you enjoyed the historic charm and beauty of our hotel. Your positive feedback is much appreciated, and we hope to welcome you back for another memorable stay in the future.
