Sonesta Select Pleasant Hill Reviews

Thank you for taking the time to leave this wonderful rating, Wallace! We hope to see you again soon at Sonesta Select Pleasant Hill so we can share yet another amazing experience!

I want to express our gratitude for choosing to stay with us. Your satisfaction is our top priority, and we appreciate the opportunity to serve you during your recent visit.I'm delighted to hear that your registration process was smooth and hassle-free. Providing a seamless check-in experience is one of our primary goals, and I'm glad we were able to meet your expectations in this regard.However, I want to extend my sincere apologies for any inconvenience you may have encountered due to the maintenance issues in your room. Please rest assured that we take your feedback seriously, and our maintenance team has been notified to address the issues promptly to ensure that future guests do not encounter similar issues.Despite the maintenance issues, I'm pleased to hear that you found your room to be adequate. Our team works hard to maintain clean and comfortable accommodations for all our guests, and it's rewarding to hear that you found your room satisfactory.Once again, thank you for choosing Sonesta Select Pleasant Hill. We truly value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to contact us.

Kathryn, it's wonderful to know that you enjoyed your stay at Sonesta Select Pleasant Hill. We're thrilled to hear that our location, room comforts and pet-friendly policy were to your liking. We apologize for any inconvenience you experienced with our breakfast service and the in-room coffee. Your feedback in these areas will be taken into consideration. We also take note of your comments regarding additional bedding and towel needs, and affirm this was likely due to the original booking details. Thank you for your balanced review and we are looking forward to welcoming you back when you return to the area.

We appreciate your lovely rating, Teresa!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta Select Pleasant Hill soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

First and foremost, I want to extend my sincerest apologies for the disappointing experience you had during your recent stay with us. As a valued guest who has stayed with us multiple times before, it deeply saddens us to hear that we fell short of meeting your expectations this time.I understand that you had made a special request when making your reservation, and it's disheartening to learn that we failed to fulfill that request upon your arrival. Please accept our apologies for this oversight, and rest assured that we will take steps to ensure such mistakes are not repeated in the future.Furthermore, I am truly sorry for the inconvenience caused by the broken elevator and washer & dryer during your stay. We strive to maintain all our facilities in optimal condition, and it's disappointing to hear that we let you down in this regard.I also apologize for the parking charge you incurred, despite arriving via Uber. We will investigate this matter further to ensure accurate billing for our guests in the future.Additionally, I apologize for the inconvenience with your room key not working on the side door and the unexpected activation of the motion light during the night. Your comfort and convenience are our top priorities, and it's regrettable that we failed to provide a seamless experience for you.On a positive note, I'm glad to hear that our front desk staff were able to assist you and make your interactions pleasant. They are dedicated to ensuring our guests feel welcomed and valued, and I'm pleased to hear they were able to make things right for you.If you have any further concerns or if there's anything else we can do to make amends, please don't hesitate to reach out to me directly at the hotel.

Allan, thank you for choosing to stay at Sonesta Select Pleasant Hill and for sharing your stellar rating. We genuinely appreciate your support and can't wait to welcome you back in the future for another outstanding experience. Safe travels until then!

Jacqueline, thank you for your top-notch rating of Sonesta Select Pleasant Hill. The team's thrilled your stay was exceptional. We hope to welcome you back in the near future for another wonderful experience.

Samer, it's wonderful to hear your stay at Sonesta Select Pleasant Hill met your expectations. We strive to provide an excellent stay for all of our guests and your thumbs up is greatly appreciated. We look forward to hosting you again soon.

Ed, thank you for taking the time to leave a review. We're thrilled to hear you found the location of Sonesta Select Pleasant Hill ideal for your needs and appreciated the convenience of local amenities within walking distance. We hope to have the pleasure of welcoming you back in the future.

Dennis, thank you for choosing Sonesta Select Pleasant Hill and for your succinct review. We appreciate your recognition of our cleanliness and safety. It is our priority to maintain a clean environment and ensure the wellbeing of our valued guests. We can't wait to serve you during your next visit.