Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2021 sur Expedia
We feel welcomed
Commentaires de Gestion de l’hôtel
15 sept. 2021 par Carly, Gestion de l’hôtel
Good Morning
Thank you for your positive feedback, we hope to se you again soon.
Many Thanks
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Raj, Gestion de l’hôtel
Dear RitaWe very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
It’s in a great location and perfect for a nights stay after watching the football. Staff were very good and the breakfast was really good
Commentaires de Gestion de l’hôtel
8 mars 2024 par Raj, Gestion de l’hôtel
Dear Paul,Thank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Raj, Gestion de l’hôtel
Dear Michelle,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Raj, Gestion de l’hôtel
Dear Stephen,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager
par un voyageur
Would recommend
Publié le 29 févr. 2024 sur HotelsHad an enjoyable stay. Staff were friendly and helpful, room was quiet, clean and bed was comfortable. Food and service in the restaurant was good. Would stay at the Copthorne again.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Raj, Gestion de l’hôtel
Dear Mary,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Raj, Gestion de l’hôtel
Dear Eugene,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
booked two rooms for our grandaughter and ourselves - been good to have the 2 rooms nearby but ended up on different floors.
apart from that was very convenient to station and uni - very nice hotel.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Raj, Gestion de l’hôtel
Dear Peter,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback.I am glad that you found the hotel's location is perfect for you.Please accept our sincere apologies for any disappointment with the guest room provided This is certainly not the lasting impression we wish to leave with our valued guests and we regret the inconvenience caused. Please be assured that the satisfaction and comfort of our guests is our top priority and we will take your feedback on board in order to improve our guest experience in the future.Kind regards,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Raj, Gestion de l’hôtel
Dear Steve,Thank you for taking the time to review your stay at The Copthorne. we always appreciate feedback, but especially from our most loyal returning guests. I know future visitors to the hotel will find your comments most useful, and we were delighted to learn that yet again everything exceeded your expectations and you had a most memorable experience.Customer service is at the very heart of everything we do at our hotel. We all look forward to welcoming you back to The Copthorne on many future occasions.Kindest regards,Raj SrinivasanGeneral Manager
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Raj, Gestion de l’hôtel
Dear Darren,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager
