Ratings based on 893 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 14, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I ma delighted to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
4 out of 5
by A traveller

Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I ma delighted to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
3 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
4 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Excellent location for shopping with Barbican a short walk away for evening dining and pub options.
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
5 out of 5
by A traveller

Another great stay!

Posted Feb. 27, 2024 on Hotels
A clean, comfortable and quiet hotel in the heart of the city. The staff are warm and attentive and an asset to the hotel chain. This is our regular go to hotel when we visit Plymouth for concerts and shows.
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
1 out of 5
by A traveller

Posted Feb. 27, 2024 on Hotels
The hotel was very noisy and couldn’t sleep at night as too many people slamming their doors. Breakfast was below average and the room was terrible and cold
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. I am sorry to hear that we did not meet your expectations on this occasion. Please do reach out to us should you wish to discuss your feedback further. Many Thanks
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Easy and walkable good staff
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
3 out of 5
by A traveller

short stay

Posted Feb. 26, 2024 on Hotels
Stay was ok,I live local but had to book in due to local incident. Room was clean and tidy upon arrival, bed comfy, breakfast is good. Only issue was a faulty fire alarm going off one evening which was annoying more than anything else..... but the night watchman informed me as we passed on the stairs as went to leave ..... location is superb for anyone not from Plymouth !!!
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by AL, Hotel Management
Hi. Thank you so much for taking the time to leave us your feedback. I am so pleased to read that you enjoyed your stay with us here in Plymouth. We look forward to hopefully welcoming you back again in the near future. Many Thanks