Note fondée sur 644 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2023 par Shana, Gestion de l’hôtel
I am truly sorry your stay was poor. Rest assure we are trying to fix any issues you may have had. I hope that your will give us another chance
par FLORENT
Si vous pouvez l'éviter...
Publié le 3 juill. 2017 sur HotelsHotel sale, mal entretenu. Moquette avec une forte odeur. Service minimum. Petit dejeuner a la hauteur de l'établissement. Et la clim fait le bruit d'un réacteur d'avion.
Commentaires de Gestion de l’hôtel
11 juill. 2017 par Jennifer, Gestion de l’hôtel
Dear Florent,
Thank you for taking the time to let us know about your recent stay. I am sorry to here your stay was not as pleasant as you were looking for. Our maintenance staff has resolved the loud a/c unit. The odor in your carpet could have been from it being recently cleaned as I could not find a smell. I have address your issue of minimum service with the housekeeping staff making sure they are completing their duties correctly.
Once again I am sorry your stay was a disappointment, we hope you will give us a second chance and stay with again for your future lodging needs,
Have a super day!
Jennifer--Manager
par un voyageur de GALESBURG
Publié le 22 avr. 2024
They should have an elevator, or should alert people that are looking at them for possibly reserving a room that they DO NOT have an elevator; and they do not have handy staff that can help you with luggage to the second floor.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Shana assistant manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a issue getting to the second floor to your room, we usually try to keep some ground level rooms for people that can't do stairs but sometimes it's out of our hands. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
par un voyageur
Publié le 1 mars 2024
par un voyageur
Publié le 4 févr. 2024 sur Expedia
I had a great stay. It was clean, staff was nice. I cant complain
Commentaires de Gestion de l’hôtel
29 mars 2024 par Shana, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff nice and hotel clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 30 janv. 2024 sur Hotels
par un voyageur
Publié le 26 janv. 2024
Quiet
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Shana assistant manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel quiet. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
par un voyageur
Publié le 29 déc. 2023 sur Hotels
Great service at front desk. Needed extra pillows and got them right away. Room was nice, neat and clean. King bed was comfortable. The breakfast was par, the usual items. Would definitely stay there again.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Shana assistant manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am very happy that you enjoyed your stay and the found our front desk great. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
I notice sheet have black spot possibly from wash stuck with pen something? But other than all is good
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Hari, Gestion de l’hôtel
Michael,Thank you for staying with us. We will address the issue with housekeeping.Hope to see you soon.
