Ratings based on 29 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Beautiful cabin
Posted Jun. 7, 2024 on HomeAwayWe had a great stay here! Looked just like the pictures. We especially loved the hot tub. Would love to come back.
by A traveller
Perfect Place
Posted Jun. 7, 2024 on HomeAwayThe setting was unique with multiple places to hang out. Plenty of space. The kitchen was nice. It was extremely convenient for skiing at Okemo and Killington. Everything was beautifully renovated. We loved the hot tub. My family skied while I stayed at the chalet and it was the perfect get away for us all. I just wish we had friends staying with us as the place was big enough for another family!
by A traveller
Annual Girls Weekend
Posted Apr. 10, 2024 on HomeAwayHighly anticipated stay at the Chalet started off a little bit anticlimactic due to some unforeseen situations. Weird late winter/early spring storm hit VT on Thursday before our arrival (over a foot of snow and Plymouth had no power). That all would been okay since the home was equipped with a generator but...it was not working. After 3 plus hours of waiting and also driving 15 miles south twice to get cell service, power came back at around 6:20pm. We had to shovel to get a clear pathway to the front door too (sigh) and although originally offered, we couldn't find the snow shoes. Plus side: house was beautifully decorated and we loved the hot tub. The 5 of us are very good friends so it was easy to shift from a negative to a positive so soon enough , we were laughing, enjoying Vermont, and the Chalet. Pointers for owners who are new to owning and renting: hire a 24/7 service for emergencies and last minute snow shoveling. It would likely bring a piece of mind for them and for guests when the "unexpected" happens.
Comment from Hotel Management
Jun. 6, 2024 by VrboOwner, Hotel Management
We are sorry to hear you feel this way about your stay. I feel we were extremely responsive and helpful through out the entire stay as well as leading up to it. In the information on booking the Arch Chalet we say clearly that weather can cause unforeseen difficulties and in this case it did, as the whole town was without power and covered with deep snow. We do have a generator but because of the snow pile it covered the exhaust and shut off. We have someone that shovels and maintains the property but because of the severity of the storm he could not be there at that very moment (which we tried several time to get him out there ASAP). This is an unfortunate series of events that thankfully happens very rarely but when you are dealing with weather like this you have to be able to expect the unexpected which is why we tell guests up front in the listing that if there is severe weather we would rather you stay home and safe.
As a host it is disappointing to have our cleaners tell us that they found our brand new Terry robes that were custom made with our logo were covered in pizza sauce as well as our new rugs with stains. 24/7 service is nice, yes but hard to find in an area like this and during events severe such as this. We have a great system and network of people we trust to help us as soon as they are able to. Thank you for your review.
by A traveller
Great place to stay while skiing
Posted Feb. 26, 2024 on HomeAwaySpacious and well kept....everything needed for for a fantastic group ski trip! Check in a breeze with communication from the owner. We look forward to a return trip!
by A traveller from Cambridge
Great stay at the Arched Chalet!
Posted Feb. 23, 2024 on HomeAwayReally nice place. Jordan was easy to get in touch with. Easy drive to okemo and everything worked well for a ski weekend.
by A traveller
Great cozy cabin
Posted Feb. 22, 2024 on HomeAwayWe had a great stay at this property. It was spacious enough for our family and was close enough to Killington that we had an easy drive.
Comment from Hotel Management
Jun. 6, 2024 by VrboOwner, Hotel Management
Than you so much for your review! We are so glad you enjoyed your stay.
by A traveller
Great play to stay for a ski trip!
Posted Feb. 21, 2024 on HomeAwayMy friends and I did a long weekend in VT and this house was perfect for us. The hosts were super responsive and very helpful. Will stay there again if we do another ski trip there.
Comment from Hotel Management
Jun. 6, 2024 by VrboOwner, Hotel Management
Thank you so much for your kind review! We sure hope you visit again!
by A traveller
Reunion weekend
Posted Nov. 5, 2023 on HomeAwayThe cabin was exactly what we expected. Very nice!
Comment from Hotel Management
Jun. 6, 2024 by VrboOwner, Hotel Management
Awesome! Thank you so much!
by A traveller
Picturesque Vermont stay
Posted Sep. 15, 2023 on HomeAwayThe place was super cute, exactly as pictured. The decor is beautiful, felt very homey. Clearly well taken care of. Few things to note for people- the fridge is small, not exactly a mini fridge but definitely not a normal sized one. We almost couldn’t fit all the food we brought. The hot tub looks a lot smaller in the pictures but is a good size and can probably fit five to six adults. The backyard is small, mostly overgrown but there is a little fire pit. We went at the end of summer so the trees were still full and there wasn’t much of a view of the mountains unfortunately. All of that said, we would definitely stay there again!
by A traveller
Great getaway
Posted Jul. 8, 2023 on HomeAwayLoved the house. The owner was always responsive.
