Ratings based on 40 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Dec. 22, 2023 on Hotels
Clean and nicely warm
4 out of 5
by A traveller

Good value

Posted Sep. 10, 2023 on Hotels
We are 3 travelling. We each had our own bed which was nice. The rooms are comfortable, all the basics. The breakfast was a huge buffet and was delicious. The hotel is in the centre of the village so great location. The draw back is there no air so the rooms can be very hot . It was Sept so opening the window was fine for us but the summer it would uncomfortable.Staff was great except one girl in the dining room was rude. We asked for evening tea and she ripped the tea bags out of our hands and sent us to the front desk . The front desk was lovely. Gave us a kettle but they didn’t have black tea . Anyways over all it was a great hotel. Great price
4 out of 5
by A traveller

Posted Sep. 27, 2020 on Hotels
Excellent hotel to stay friendly staff and the rooms have been modified and done out nice.
Comment from Hotel Management
Sep. 29, 2020 by Adriana, Hotel Management
Dear Nigel. Thank you for taking the time to review Hotel SATEL***. We are pleased with the positive feedback. We will be pleased if you choose our hotel again during your future visit of Poprad.
5 out of 5
by A traveller

Posted Aug. 22, 2020 on Hotels
Comment from Hotel Management
Sep. 29, 2020 by Adriana, guest relation manager, Hotel Management
Dear Zadal, thank you for your visit and taking the time to review Hotel SATEL***. We are pleased with the positive feedback. We will be pleased if you choose our hotel again during your future visit of Poprad.
5 out of 5
by A traveller

What a lovely place!

Posted Jan. 14, 2020 on Hotels
Do not judge book by its cover - that quote applies here perfectly. The building does not look very welcoming from the outside, but rooms are newly refurbished ( except of bathroom, but it was very clean and practical, I actually liked its retro looking design ). Workers at reception were very helpful and kind. There is 20% discount card for Aquacity offered at reception for guests. Breakfast plentiful and tasty. If you want fried egg, ask the waiter, they will make it for you free of charge. Very professional waitress. Room extremely clean, bed comfortable, curtains block the light - insuring good sleep. I loved the place.
Comment from Hotel Management
Jan. 15, 2020 by Adriana, guest relation manager, Hotel Management
Dear Beata, thank you for taking the time to review our hotel. We are pleased with the positive reviews and will be delighted to welcome you again on your next visit of Poprad. Yours sincerely, hotel management
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 29, 2019 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 25, 2019 on Hotels
4 out of 5
by A traveller

Perfect location and a good hotel

Posted Aug. 24, 2019 on Hotels
Our stay was only for one night, so it wqs ok.The hotel is in the process of rennovation, so when this will be finished it will be perfect.Perfect location
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 6, 2019 on Hotels
4 out of 5
by A traveller

Very good location hotel

Posted Jul. 21, 2019 on Hotels
The hotel is in the process of rennovation.Even though in general was ok, the bathroom area and the balcony doors were not in such a good condition.